Delivery Operations Specialist

This role offers a unique opportunity to join a dynamic team that operates in a startup-like environment while benefiting from the full support and resources of General Motors.
The Assistant Manager of Network Operations will play a key role in shaping and implementing the go-to-market distribution strategy for new vehicle sales across the European market.
The role involves managing the development, implementation, and tracking of performance metrics to ensure the effectiveness of the sales network.In this dynamic role, you'll help develop and implement key performance indicators and operational procedures that drive success for our sales infrastructure.
Your efforts will ensure smooth, frictionless operations within our sales network, as you work collaboratively across functions and with third-party partners.
You'll be the go-to contact for sales network leads, facilitating communication between sales, marketing, and customer experience teams.Hybrid:
This position will be located onsite three days per week.Key Responsibilities:
Assist the Network Operations Manager, together with cross-functional teams, to develop the operating procedures and key performance indicators for the sales network.Translate large data inputs from 3rd parties into patterns and usable information for the purpose of developing go-to-market network infrastructure.Support the sales network in analyzing performance data & developing improvement strategies.Routinely analyze and interpret findings of market studies, develop and implement action plans with regions.Direct all work conducted by third parties supporting the sales network.Supervise all support programs for the sales network including profitability analysis and improvement.Track and report out financial performance of the sales network.Co-develop reporting tools and dashboards for the sales network.Ensure legal compliance of all network development actions, programs, and policies.Attend and report out at quarterly network review forums with regional teams.Who You Are:
3 years experience in a similar role.Proficient in managing large data sets and databases (Excel, Access) and translating insights into strategic actions.Market Strategist:
Strong understanding of network development or market strategy, especially in the automotive sector.Detail-Oriented Leader:
A proactive problem solver with excellent project management skills, capable of handling complex tasks independently.Communicator & Collaborator:
Outstanding communication skills to work with all levels of the organization and external partners.Experience in Automotive is a plus.Experience in Registration is a plus.This role is perfect for someone who thrives in a dynamic environment and is passionate about driving the success of sales networks across a global automotive market.Join us and be a part of a forward-thinking company, leading the future of automotive delivery!About GMOur vision is a world with Zero Crashes, Zero Emissions, and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer, and more equitable for all.Why Join UsWe aspire to be the most inclusive company in the world.
We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds, and our culture.
Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs.
Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.Diversity InformationGeneral Motors is committed to being a workplace that is not only free of discrimination but one that genuinely fosters inclusion and belonging.
We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers.
We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteer opportunities.We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.
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