FR - Paris
January 13, 2025
Depuis plus de 50 ans, SCIEX développe des technologies et des solutions en spectrométrie de masse et en électrophorèse capillaire.
Nos produits permettent à nos clients de mieux comprendre les biomarqueurs pertinents pour la maladie, d'améliorer les soins aux patients en clinique, de commercialiser plus rapidement les médicaments pertinents et de maintenir des aliments plus sains et plus sûrs.
Chez SCIEX, vous trouverez un rôle gratifiant qui amplifie votre impact sur le monde.
SCIEX est fier de travailler aux côtés d'une communauté de neuf autres sociétés Danaher Life Sciences.
Ensemble, nous sommes les pionniers de l'avenir de la science et de la médecine, en développant des produits qui permettent aux chercheurs de sauver des vies.Nous recrutons actuellement un(e) Ingénieur(e) de Service Terrain itinérant(e), basé(e) en région Parisienne.Il s'agit d'un poste pour lequel les déplacements sur sites clients peuvent atteindre 80% de votre temps.Vos principales responsabilités seront les suivantes:
Effectuer l'entretien, les réparations et installations de systèmes LC-MS ou de solutions informatiques sur le site du client, y compris les essais électriques et mécaniques, conformément aux contrats de maintenance.Diagnostic des pannes systèmes et de la solution la plus rentable.Transférer les problèmes complexes à un niveau supérieur de soutien technique et/ou au service qualité.
Peut développer de nouveaux accords de service/produit avec les clients.Réponse aux appels support client pour un territoire assigné (Nord-Ouest).Réaliser les prestations du SAV dans l'esprit d'une amélioration continue.Reporter de façon régulière son activité sur le terrain.Assurer une gestion administrative rigoureuse (notes de frais, pièces détachées, etc.).Effectuer les activités du SAV pour un territoire assigné, en conformité avec les procédures et réglementations.Nous recherchons des candidats ayant les compétences et l'expérience suivantes:
Bac +2 à Bac +5 en chimie / Physique-Chimie / Instrumentation et expérience préalable de Service souhaitée.Expérience en LC souhaitée ou LC/MS appréciée, au sein d'un laboratoire équipé de ces technologies.Expérience dans le domaine du diagnostic ou des sciences de la vie appréciée.Bon niveau d'anglais souhaité (oral et écrit).Permis de conduire valide indispensable.
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