Sysco est le leader mondial de distribution de produits alimentaires et non alimentaires pour les professionnels de la restauration.
Au cœur de l'alimentation et du service, les 4000 collaborateurs de Sysco France contribuent avec passion à la réussite de nos clients.
Nous recrutons en CDI sur notre site administratif de Dieppe (76) , un(e):
Au sein du service Qualité, vous assistez le Responsable Qualité Client et Process dans le traitement des demandes et réclamations qualité.
Vos missions principales sont les suivantes :
Assurer le traitement des réclamations produits jusqu'à la réponse client (échelles nationale et internationale).
Répondre aux diverses demandes qualité liées aux appels d'offres des marchés publics et des clients Grands Comptes (questions, demandes techniques, enquêtes client, certifications, origines, traçabilité, etc.).
Vérifier la conformité des produits par rapport aux cahiers des charges clients Grands Comptes afin d'assurer le référencement de produits spécifiques.
Participer à l'organisation et la supervision des blocages, retraits et rappels.
Tenir à jour les fichiers nécessaires aux enquêtes produits et indicateurs service.
Répondre aux demandes techniques du service export (étiquetages multilingues, traduction de fiches techniques produits).
Votre profil:
De formation supérieure type école d'ingénieur en agroalimentaire/ Master ou licence en agroalimentaire (Bac+3/+4), vous possédez au minimum une première expérience dans le secteur de l'alimentaire.
Vous possédez une excellente maîtrise d'Excel (TCD, recherches V…)
Vous êtes reconnu(e) pour vos qualités relationnelles et votre capacité d'analyse.
Rigueur, autonomie et adaptabilité seront les clés de votre réussite dans le cadre de cette mission.
Vous êtes à un clic de vivre une nouvelle expérience :
l'aventure Sysco !
Le saviez-vous ? Sysco favorise l'embauche de personne en situation de handicap et développe une politique active pour garantir la sécurité de l'ensemble de ses collaborateurs.
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