Pre-Sales

Who we are

At Alan we are on an important mission to empower everyone to live a longer, healthier life. Our goal is to extend the quality years of life expectancy for everyone.
We are empowering our members to live a longer and healthier life with a 'one-stop health partner' model seamlessly integrating insurance, prevention, affordable care access and well-being services. We are redefining healthcare by being both a health insurer and a provider, creating the most member-centric experience in a vast market. We go above and beyond for our members and companies to overcome the day-to-day health obstacles and our product is built to address the biggest pain points they face. With Alan, you're never alone.
We partner with 30,000+ companies , with 700K+ members , and cumulate €500M+ and growing ARR.
The team is 600+ people, and we operate in France, Spain, Belgium, and Canada.
How we do it?
About
People joining Alan are often surprised and delighted by our innovative working method. We have a set of cultural values that guide our approach to work, such as:

Mission is the Boss:
We have a mission-first focus with long-term thinking, where all employees act as owners seeking the company's success above all else.
Member & Customer-led:
We are obsessively focused on solving customer problems and creating delightful experiences while building trust.
Excellence like Athletes:
We maintain high standards and talent density, using the Keeper Test to ensure exceptional performance.
Enlightened Despots:
We combine distributed ownership with accountability, empowering decision-makers while maintaining responsibility.
Radically Transparent:
We make information accessible and written-first, promoting async communication while protecting sensitive data.
Kind, Methodic Optimists:
We collaborate genuinely without ego, support teammates, and maintain positive intent while assuming the best.
Empathetic Challengers:
We give direct feedback with empathy, praise strengths, and focus on growth through candid communication.
Bold & Creative Contrarians:
We think differently to achieve greatness, challenge expertise with first principles, and embrace calculated risks.
Disciplined Executors:
We focus on making good decisions quickly, maintain accountability, and break down problems into manageable pieces.
Fight for Simplicity:
We eliminate unnecessary processes, stay concise and articulate, and maintain smart frugality while solving problems pragmatically.
️ The Pre-Sales role ️
Our Pre-Sales team strengthens Alan's Enterprise and Public sector Sales to better handle the specificities of our largest customers.
Here are the main missions of the team you will join:

Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools;
Listen and understand prospects' needs and work internally on how Alan can address them best;
Participate in RFP submissions and build Alan's response in collaboration with Sales, Insurance and Product experts;
Work with customers to evangelize our services and products;
Act as voice of the customer feeding Alan's platform roadmap;
Prepare handover for delightful customers' onboardings;
Participate and eventually coordinate the most complex customer onboardings.
You will participate in developing this new function within a recently created team and edit the company to make our Sales teams the most effective of all!
️ You will be a great fit at Alan if ️
You have at least 4+ years of experience working in a SaaS environment;
You are highly experienced in end-to-end procurement projects (buyer or supplier side) with involvement in RFI's, RFQ's and RFP's;
You have a talent for quickly getting to the root cause of customers' concerns through active listening;
You are assertive and know how to handle objections in a complex environment;
You have the ability to break down complex issues and identify product gaps to define the best product solutions;
You thrive at high level stakeholders' management;
You excel at prioritizing tasks while living up to commitments;
You love teamwork and are always eager to learn and grow;
You are fluent in both French and English;
It would be even better if you have:

Experience in the French Public Sector;
Experience in HRIS ecosystems and Payroll solutions;
Experience in Insurance or Health platforms.
Perks & Benefits
At Alan, we believe that being in good health is a basic need , and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are happy, efficient and spend only high-quality time with co-workers.
Therefore, we offer:

Fair rewards:
Generous equity packages complement your base salary, for permanent contracts only.
Flexible Office:
Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you're the happiest.
All the tools you need:
Top of the range equipment:
Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones.
Flexible vacation policy and flexible working hours:
Organize your time as you wish.
Delightful healthcare insurance:
Extremely comprehensive health insurance - 100% of the contribution covered by Alan for you and your family, for permanent contracts only.
Transport:
Country-specific commuter benefits.
Learning & Training opportunities:
A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises.
Parental leave:
Extended parental leave for all new parents, for permanent contracts only.
Important note:
we hire people not roles.
After reading this job description, if you feel like you don't have all the necessary prerequisites but that it matches where you are now or what you'd like to grow into in your next position, we encourage you to apply!
Not everybody will enter our recruitment process, but all, no matter how underrepresented, should feel free to apply as it can only bring learnings or success.
Check out our About Alan and Career pages, as well as our Medium, blog and Glassdoor page for more info.
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