B2B Sales Operations Manager

About BlaBlaCar
BlaBlaCar is the world's leading community-based travel app enabling 27 million members a year to carpool or travel by bus in 21 countries. Our team of 800 employees counts over 50 nationalities and is spread across our 5 global offices, 30% working fully remotely.
Your Mission
We are looking for a B2B Sales Operations Manager to join the Daily team at BlaBlaCar on a permanent contract starting March 2025 .
BlaBlaCar Daily is part of BlaBlaCar's Western Europe business dedicated to short distance (less than 80 km distance) carpooling and in particular work to home commute. It is operated with a dedicated mobile application and brand. Strengthened by the acquisition merger of Klaxit in April 2023, short distance carpooling usage is growing rapidly (+60% volume usage YoY in 2023), in collaboration with local collectivities (B2G) and private employers (B2B) co-financing partners.
As a B2B Sales Operations Manager, your role will be to implement the parameters, following up on the figures and making sure the processes are always up to date. You are a key contact of the Account Management teams, you will collaborate with the Finance & Tech teams of BlaBlaCar Daily. You will be reporting to the Head of Daily B2B team Sarah Wodehouse and working with a direct team of 2 members and supporting a larger team of 20 members.
Your responsibilities
Key role in configuring & ensuring that all the parameters of the B2B deals are well implemented (ex the co-financing, create the company reports).
Monitor activity & KPI: ensure the B2B reports of activity are currently filled in and up to date and provide analysis & figures of the B2B usage & activity to management.
Collaborate with the B2G sales operations teams, the account management, finance and tech teams.
Ensure the processes and tools are up to date & correctly documented by working closely with the teams and in particular their managers.
Be a force of improvement in setting up new tools, processes, collecting new needs from the B2B team.
Your qualifications
You just graduated or have 1 year of experience in process optimisation and in business operations.
Perfect command of Excel.
Good analytical and organization skills.
Full working proficiency in French & English.
Fit with our BlaBlaPrinciples .
Thriving in a collaborative, fast-growing and innovative environment.
Ability to take ownership, aligned with business priorities.
Nice to have: Experience with Salesforce or Tableau.
What we have to offer
4 additional weeks on top of legal maternity/paternity leaves.
Financial support for home office equipment.
Minimum 25 days holiday per year.
Local meal plan policy (Swile card).
50% transportation paid (Forfait Mobilité Durable).
Relocation package and visa support.
Free unlimited carpooling & bus rides.
Personal growth via training, mentorship, and internal mobility programs.
Employee Stock ownership plan.
Regular team-building events.
Mental health support through Moka.care .
1 day off per year to test our product.
1 day per year for social engagements with non-profits.
Interested in joining the ride?
a 45-min video-call with your Talent Acquisition Manager Hien Hoang to get to know you, understand your career expectations and answer your questions.
a remote case study to prepare for 3 days.
a 60-min video-call with our B2B Accounts Team Manager Philippine Heron & Marie Vanhille , to deep dive into your working experience and assess your job fit.
a 45-min video-call with our Head of B2B Sarah Wodehouse for vision fit and rounding off the process.
Our hiring process lasts on average 25-30 days, offers usually come within 48 hours.
Not sure yet?
Check out our 100 reasons to join BlaBlaCar !
BlaBlaCar is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you don't meet 100% of the qualifications outlined above, tell us why you'd still be a great fit for this role in your application.
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