Sélectionnez la fréquence (en jours) de réception d'une alerte :
GBS IT apporte les meilleures solutions IT à l'ensemble des BU du Groupe ENGIE et les aide à relever tous les défis énergétiques d'aujourd'hui et de demain.
Avec nous, vous pouvez avoir à la fois l'agilité et la bienveillance d'une PME et la solidité et l'envergure d'un grand groupe, l'expertise et l'engagement, l'audace et l'excellence.
Rejoignez GBS IT et faites vivre l'IT au cœur de la transition énergétique en tant que :
Poste basé à la Défense (92)
Rattaché(e) au Pilote de Service Delivery, au sein de la Ligne de Service Middleware ENGIE IT, vous intervenez au sein d'une équipe d'experts techniques sur l'infrastructure et les solutions middleware du service.
Ces middlewares sont des applications d'échanges de données (EAI / ETL / ESB / SOA / API / EDA) au cœur du SI des différents clients internes à ENGIE, sur des processus métiers critiques (vente, facturation, recouvrement, tarifs sociaux…). Vous intervenez en premier lieu sur la plateforme EDA, basée sur la solution Confluent Cloud.
Activités principales Conception de solutions Comprendre les besoins du client
Analyser l'impact de ses besoins et être force de proposition de solutions techniques EDA adaptées
Collaborer avec les architectes et l'expertise Système
Aligner les solutions avec les exigences de sécurité
Gestion du cycle de vie des plateformes et des services Piloter la mise en production
Assurer le transfert entre équipes projet & run
Assurer la mise à niveau régulière des plateformes en terme de sécurité
Améliorer le niveau de service offerts aux clients :
Monitoring de l'infrastructure et des middlewares
Suivi de la consommation et Finops
Visibilité/autonomie des clients sur la solution
Pilotage et alerting sur incidents
Garantir l'amélioration des normes et procédures d'exploitations
Gestion des incidents Caractériser des incidents
Intervenir au niveau N3 expertise
Dans le cas de prestations outsourcées, valider les solutions impactantes proposées par le partenaire
Valider les livrables dans le respect des engagements de qualité, coûts et délais définis avec le client
Réaliser si besoin des tests complémentaires
Autres activités Assurer la veille technologique dans son domaine d'activité
Piloter le projet en cas d'évolutions significatives ou de nouveaux besoins métiers
Dans le cas de prestations outsourcées, ces activités étant réalisées par le partenaire, l'Expert Infra / Kafka doit :
Valider la solution technique proposée
Suivre le planning et les délais de réalisation
Des connaissances avancées sur l'approche EDA, en particulier Kafka
Des connaissances avancées sur les services Cloud (AWS)
Des connaissances sur les pratiques DEVOPS : CI/CD, IaC
Des connaissances des différentes approches liées à l'intégration : SOA, API Management, ETL
Des connaissances en architecture SI sont des atouts supplémentaires.
Une expérience sur Confluent Cloud serait un plus
Compétences transverses Connaissance de l'offre de services de ENGIE IT
Connaissance de la gestion de projet
Connaissance des techniques rédactionnelles
Capacité à transmettre le savoir
Compétences comportementales Aisance relationnelle
Capacité à donner du feedback
Créativité / Innovation
Force de conviction
Pragmatisme
Remise en question
Sens du résultat
Synthèse
Capacité d'écoute
Orienter ses priorités vers les clients
Unité commerciale: GBS
Entité légale: ENGIE Information et Technologies S.A.
Type de contrat: CDI
Type d'emploi: Temps Plein
Expérience professionnelle: Qualifié ( >3 expérience Niveau d'instruction: Bac+4 / Bac + 5 (Master, MBA)
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