Chez Alstom, nous avons une connaissance pointue des réseaux de transport et comprenons ce qui conduit les individus à les emprunter. Des trains à grande vitesse, métros, monorails et tramways aux systèmes intégrés, services, infrastructures, et solutions de signalisation et de mobilité numérique, nous offrons à la diversité de nos clients le portefeuille le plus vaste du secteur. Chaque jour, plus de 80000 collaborateurs dans le monde ouvrent la voie à des solutions de mobilité plus vertes et plus intelligentes pour relier les villes, réduire l'empreinte carbone et remplacer la voiture.
Ingénieur Support Qualité Industrielle SAV H/F
Rattaché hiérarchiquement au Responsable Qualité PI France, l'ingénieur Support Qualité Industrielle chez PI (Product Introduction / SAV) aura pour missions de manager les activités qualité industrielles et système qualité des activités ci-dessous:
Mise en service du Matériel neuf en France
Support activités de garantie et de modifications
Responsabilités:
Superviser et animer l'équipe des contrôleurs Qualité PI (Plan de charge, affectation sur les différents chantiers / dépôts,. )
Définir et chiffrer, en fonction de leur criticité, les activités qualité nécessaires pour la maitrise qualité des chantiers de rétrofit
Assurer l'interface et représenter la fonction Qualité Product Introduction auprès du client final (client interne et externe)
Assurer l'interface avec la qualité des Sites de production Alstom Valenciennes et Crespin (Handover des rames, remontée des défauts détectés en dépôts avec suivi de leur traitement)
Garantir la qualité/conformité du matériel roulant livré à nos clients
Déployer les plans de contrôle, la mise en place des points d'arrêt et l'autocontrôle, sur les différents dépôts
Assurer la surveillance de l'application des processus et règles du système qualité de l'entité Services, participer à son optimisation permanente sur base du Retour d'expérience
Participer aux audits internes croisés Services France, et faire preuve d'esprit constructif dans la résolution et/ou le partage des Best Practises.
Assister l'équipe Product Introduction dans la gestion des plans d'actions et d'amélioration de l'activité
Animer les chantiers de résolution de problèmes liés aux problèmes générés par les activités PI sur le matériel roulant.
Piloter le reporting mensuel des activités qualité industrielles
Compétences requises :
Ouverture d'esprit, bonne communication, écoute et disponibilité
Bonne qualité rédactionnelle
Connaissance du ferroviaire, du matériel roulant, des procédés spéciaux et base technique des produits solide et reconnue
Bases qualité acquises (8D, AMDEC, etc. )
Maîtrise de l'Anglais (sous-traitant et client étranger)
Diplôme et expérience :
BAC + 5 Ingénieur ou équivalent dans le domaine technique de préférence
5 ans minimum d'expérience dans l'industrie ferroviaire
Expérience managériale
Expérience qualité dans un environnement industriel
Il n'y a pas que les passionnés de trains qui s'épanouissent chez nous. Nul doute que vous ressentirez beaucoup de fierté lorsque vous monterez dans l'un de nos trains avec votre famille ou vos amis. Si vous aimez le challenge, nous serions ravis d'échanger avec vous!
En tant qu'employeur présent dans plus de 63 pays, nous souscrivons au principe d'égalité d'accès à l'emploi et valorisons la diversité. Nous nous sommes engagés à créer un environnement de travail inclusif pour tous.
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