Senior IBM-AIX Engineer

HCLTech Madrid, Community of Madrid, Spain
Our goal is to strengthen the brand in Spain. We are looking for you to work as IBM-AIX Engineer!
The Senior IBM-AIX Engineer is responsible for driving technical service resolution and maintaining high levels of customer satisfaction through providing pre and post-sales technical/functional support to current and prospective customers. This position is responsible for providing systems engineering support for Company clients in 24X7 service organization.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
To act as a lead customer issue resolution engineer and take ownership of all assigned tickets.
Should have experience in doing Knowledge Transitions and working as a customer lead and take ownership of all assigned Project work.
Drawing upon concepts of tools, technologies and methodologies to collaborate with other technical specialists when carrying out assigned duties.
Effective negotiation with technical peers and customers to implement technical solutions.
Maintaining skills to the current industry level of certification.
Analyzing technical problems and creating solutions involving the use of existing techniques and/or tools.
Performing assigned tasks in accordance with established standards and guidelines.
Preparing and recommending technical alternatives involving technology, methodology, tools, processes and solution components.
Assisting the Project Manager by providing a technical project coordination role.
Liaising with relevant support teams for all clients to ensure they are informed about relevant progress and issues relating to Unix server to be handed over for server management to ensure a smooth transition.
Abiding by Change Management and Problem Management procedures, including complying with the Service Level Agreements as documented in the Problem Severity matrix.
Create regular reports for Management requirements.
Work Experience:
Overall 8 to 12 years of Unix System Administration Experience out of which at least 7 Years should be in AIX environment.
AIX Certification / HACMP Certification / TSM
Certification will be an added advantage.
Mandatory:
Adequate Knowledge of AIX platform, and strong fundamentals
Strong Knowledge & Experience in AIX.
Good Understanding of trouble shooting & AIX Commands
Strong experience in interfacing of external devices like Storage, Networking and backup devices
Experience on the following layered products is Mandatory:
• HACMP
• HMC/LPARs
• NIM
• VIOS
• SP/PSSP/CSM
Capability to plan and execute UNIX Security.
Strong concepts of networking like TCP / IP
Loading of software, Networking, TCP/IP, NFS, NIS & DNS.
Added experience in DCE/DFS, Workload balancing, Power7 virtualization.
Qualification:
Engineering Degree from Premier Institute (Electronics, Computer Science etc.)
About HCLTech:
We are HCLTech, one of the fastest-growing large tech companies in the world and home to 225,000+ people across 60 countries, supercharging progress through industry-leading capabilities centered around Digital, Engineering and Cloud. The driving force behind that work, our people, are diverse, creative, and passionate, raising the bar for excellence on a regular basis.
We, in turn, work hard to bring out the best in them as we strive to help them find their spark and become the best version of themselves that they can be. If all this sounds like an environment you'll thrive in, then you're in the right place. Join us on our journey in advancing the technological world through innovation and creativity.
Why Us? We offer End-to-end digital transformation expertise that helps clients from strategy through execution. We work with the biggest brands, offering the opportunity to be a part of industry-leading work.
We are invested in your growth, offering learning and career development opportunities at every level to help you find your spark.
We offer freedom and flexibility on the job, empowering our employees to make decisions.
We offer a virtual-first work environment, promoting a good work-life balance and real flexibility.
We are a certified great place to work and a top employer in 25 countries including Romania, offering a positive work environment that values employee recognition and respect.
If you have a valid disability certificate, Certificate of Disability in Force, please contact us.
Among HCL's principles we would like to highlight diversity and inclusion as a strength in our values and practices. To achieve all our objectives, it intends to attract, develop, and retain different profiles, assuming diversity as a key factor and differentiator of fundamental innovation in our organization. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of HCL.
HCL is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.
Seniority level Mid-Senior level
Employment type Full-time
Job function Engineering and Information Technology
Industries IT Services and IT Consulting
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