Meeting & Events Assistant Program Manager

Jones Lang LaSalle Incorporated
ES - madrid
January 12, 2025

Meeting & Events Assistant Program Manager

Meeting & Events Assistant Program Manager

Apply remote type: On-site

Location: Madrid, ESP

Time type: Full time

Posted on: Posted 2 Days Ago

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong.

Role Purpose

JLL Work Dynamics is currently searching for a confident and ambitious Meeting and Events Coordinator who is reporting to the Meetings and Events Regional Program Manager. Working as part of the overall Meeting and Events Team, this role will be responsible for the coordination of Meeting and Events across the region.

What this job involves

Overall responsibilities include:

Support and leadership of onsite meeting and events teams
Support and coordination of event stakeholders and partner teams
Ensure Outlook and Meeting room booking systems are up to date
Coordination of event setups with meeting and events teams
Coordination of meeting and event requests with meeting and events teams ensuring requests are completed in a timely manner
Coordination of employee experience activations and events
Ensuring out of hours meeting and events are coordinated efficiently and effectively
Ensuring service excellence across the region
Coordination of service support such as Facilities, Janitorial and Security Teams
Coordination of Facilities Team to ensure rooms are correctly configured
Ensuring new processes and standards are implemented across sites in conjunction with the Program Manager
Operational oversight of the region, linking with Program Manager for implementation of global or regional practices and standards
Acting as point of escalation for issues, feeding back to Program Manager where required
Ensuring compliance with EHS requirements and standards for all meeting and event activities
Convey relevant feedback to Line Manager and Program Manager when appropriate
Liaising with Amazon Global Events Services teams where onsite meetings and events cannot be accommodated
All other tasks and duties as required
Leads site visits, planning meetings, and final details meetings with Amazon customer and supporting vendor partners
Demonstrates continuous effort to improve operations, service levels, and streamline work processes

Key Performance Indicators

Previous experience working within a high-profile corporate environment
Previous hospitality experience is desirable
Fluency in English and local language
Proficient knowledge of Microsoft Office Pack
Very high attention to detail
Outstanding customer service skills with the ability and confidence in communicating to customers at all levels, both written and verbal
Ability to maintain professionalism at all times and be an ambassador of the team
Be an excellent team player with the want to go above and beyond for each other

What you can expect from us

You'll join an entrepreneurial, inclusive culture. One where we succeed together - across the desk and around the globe. Where like-minded people work naturally together to achieve great things.
Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits, and pay.
Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you.

Apply today at jll. com/careers.

Location: On-site - Madrid, ESP

Job Tags: GREF

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements.

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Read the full job description and apply online on the recuiter's web-site

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