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Kundservice, rådgivning, kollegor i världsklass - låter det tilltalande? Då kan detta vara en tjänst för dig Vi söker nu fler stjärnor till vår Customer Success där du får det viktiga uppdraget att hjälpa våra kunder till succé

Våra grymma Customer Success Agents arbetar med att stötta våra kunder, såväl småföretagare som redovisningsbyråer, med den hjälp de behöver i våra program inom bokföring, lönehantering och redovisning.
När kunden behöver hjälp finns vi där som en trygg punkt att luta sig mot

Ditt uppdrag är att guida, hjälpa och säkerställa att våra kunder jobbar på smartaste sättet i sitt/sina program.
Du har också stort ansvar för att säkerställa att våra kunder är medvetna om de olika lösningar vi har att erbjuda och berätta vilka lösningar som hade hjälpt kunden att arbeta mest effektivt.
Vår rådgivning sker via telefon.

Våra kunder ska inte bara bli nöjda när de är i kontakt med oss.
De ska bli blåsta bort Vi vill hjälpa kunden att arbeta optimalt i våra produkter för att de ska kunna lägga mer energi på det som de är bäst på; nå sina drömmar och ägna mindre tid åt administration.

Vem är du?

Vi på Visma Spcs söker dig som brinner för att hjälpa kunden och är en utpräglad serviceperson.
Effektivitet, hjälpsamhet och problemlösningsförmåga är egenskaper vi värdesätter.

Du får energi av att ställas inför kluriga uppgifter och motiveras av att hitta den bästa lösningen på ett effektivt och innovativt sätt.
Du är en tävlingsmänniska som motiveras av mål och högt tempo.

Vi värdesätter om du har ett par års erfarenhet av kundservice sedan tidigare eller har arbetat inom handel- och restaurangbranschen.
Givetvis i kombination med att du är rätt person som har passion och vilja att utvecklas tillsammans med oss.
Vi har ett fantastiskt upplägg med en onboarding som tar väl hand om dig och hjälper dig igång i ditt uppdrag genom coachning och utbildning.

Då våra program kommunicerar på svenska är det viktigt att du behärskar och förstår svenska på en god nivå.

Vi lyfter människor som är passionerade för något och uppmuntrar att testa nya saker och utvecklas tillsammans med oss, det gäller såväl kunder som medarbetare.
Givetvis brinner våra anställda för olika saker, och det är precis så vi vill ha det, för det är då vi skapar en arbetsplats där människor får vara precis som de är.
Det gör att vi växer och blir bättre Vår hybrida kultur ger dig möjlighet att arbeta från andra platser än kontoren när det passar din vardag och arbetsuppgifter bättre.
Vi tror fortfarande att kontoren är en viktig mötesplats där människor kan träffas och inspireras av varandra, därför har vi moderna kontor i Växjö, Malmö, Göteborg och Stockholm där våra medarbetare vill hänga löpande

När vi frågar våra medarbetare varför de trivs hos oss brukar de flesta svara företagskulturen, engagemanget bland kollegor i kombination med möjligheterna att utvecklas.
Hos oss får du arbeta med omkring 500 kollegor på en arbetsplats med massvis av möjligheter

Sök, sök, sök

Du ansöker med ett bifogat CV och gör en kort pitch om varför din kompetens passar för denna roll.
Vi tillämpar bakgrundskontroller som en del i rekryteringsprocessen.

Sista ansökningsdag är 18 november.
Intervjuer kommer att hållas den 28 och 29 november på vårt kontor i Växjö.
Startdatum för tjänsten är 28 februari.

Om du har några frågor om tjänsten är du varmt välkommen att kontakta Lina Lilja Blondin, ***

Read the full job description and apply online on the recuiter's web-site

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