Inside Sales Associate CS e-STORAGE

e-STORAGE is a subsidiary of Canadian Solar and a leading company specializing in the design, manufacturing, and integration of battery energy storage systems for utility-scale applications.
The Company offers its own proprietary LFP battery solution, comprehensive EPC services, and innovative solutions aimed at improving grid operations, integrating clean energy, and contributing to a sustainable future.
e-STORAGE has successfully implemented over 3.3 GWh DC of battery energy storage solutions in various locations, including the United States, Canada, the United Kingdom, and China.
This significant accomplishment solidifies e-STORAGE's position as a key player in the global energy storage integration industry.
Currently, the Company operates two fully automated, state-of-the-art manufacturing facilities with an annual production capacity of approaching 20 GWh.
e-STORAGE is fully equipped to continue providing high-quality, scalable energy storage solutions and contribute to the widespread adoption of clean energy.
For additional information about e-STORAGE, visit Canadian Solar was founded in 2001 in Canada and has been listed on NASDAQ since2006.
It is now one of the world's largest solar technology and renewable energy companies.
Canadian Solar is a leading manufacturer of solar photovoltaic modules, provider of solar energy and battery storage solutions, and developer of utility-scale solar power and battery storage projects with a geographically diversified pipeline in various stages of development.
Over the past 22 years, Canadian Solar has successfully delivered over 102 GW of premium-quality, solar photovoltaic modules to customers across the world.
Likewise, since entering the project development business in 2010, Canadian Solar has developed, built, and connected over 9 GWp of solar power projects and over 3 GWh of battery storage projects across the world.
Currently, the Company has approximately 700 MWp of solar power projects in operation, 8 GWp of projects under construction or in backlog (late-stage), and an additional 17 GWp of projects in advanced and early-stage pipeline.
In addition, the Company has a total battery storage project development pipeline of 52 GWh, including approximately 2 GWh under construction or in backlog, and an additional 50 GWh at advanced and early-stage development.
Canadian Solar is one of the most bankable companies in the solar and renewable energy industry.
Position Summary:
The Inside Sales Associate is responsible for the management of the business relationship with existing clients and prospects and supporting all steps of the sales and distribution cycle such as quoting, purchase order confirmation, product allocation, invoicing, products distribution and claim management of sales team for the EMEA Division.
This position provides assistance to customers in making informed purchase decisions and supports sales lead generation initiatives.
Responsibilities:
Provides overall support of sales operations and purchase order execution / purchase order fulfillment with clients in our EMEA Division.
Review and process client orders with a high level of accuracy.
Provides timely follow-up to clients, especially when Regional Sales Managers are on the road and unavailable.
Interact with clients frequently in a clear and professional manner.
Create and track quotes within CSI CRM tools.
Provide clients with status of orders and confirm delivery schedules.
Partners with Regional Sales Managers to fulfill sales objectives by providing support and upselling CSI products and services.
Provide clients with technical and administrative product information and analysis.
Qualify new prospects and support the customer set-up process (credit line management and customer data documentation).
Collaborate with accounting department to resolve outstanding AR issues and client credit availability, taking into consideration existing orders.
Partners with order fulfillment and logistics to execute client orders successfully.
Remains in close communication with Regional Sales Managers to identify sales strategy with each account (pricing, terms, product, availability, etc.).
Assist with projects across sales and marketing as needed.
Such as system enhanced process improvements or exhibition preparation/attendance Required Qualifications and Skills:
Must have 5-8 years of B2B sales support, account management, or client services experience Solar Industry a plus but not required Bachelor's degree preferred Proficient with Salesforce (or similar CRM software) Proficient in MS office(Excel, PowerPoint) (Proficiency with solar-specific software a plus) Excellent customer service skills Ability to communicate information and ideas clearly, concisely and professionally Results oriented, organized, highly motivated, and creative Ability to prioritize and multi-task Ability to travel up to 10% of the time