T503 CUSTOMER SATISFACTION EXPERT IN SANT CUGAT GERMAN SPEAKER

Empresa reconocida
ES - españa
January 28, 2025

Are you already experienced in interacting with Customers? Do you like to help a variety of people while contributing to a project in industrial technology in an international company? Are you interested in living in a vibrant city with different cultures, excellent food, and beautiful beaches? Then don't hesitate to check out our client's new job opportunity.

Responsibilities

Support of new/existing customers
Close cooperation with the sales, application engineers, as well as the engineering department
Quotation processing
Checking and recording queries, coordinating customer-specific tooling solutions with the specialist departments and field service
Commercial quotation preparation, preparing and submitting quotations to the customer, following up on open quotations in collaboration
Order processing
Checking and recording of sales documents with the help of the shared service team
Coordination of customer-specific tooling solutions with the specialist departments and field service
Dispatch of order confirmations, invoices, and, if necessary, drawings
Management of open orders
Complaint management
CRM support of sales promotion activities (promotion, campaign, end of quarter)
Digital document management and filing according to standardized, predefined criteria
Responsibility for customer satisfaction in general (SLI)

Skills, Qualifications, and Interests

Very good ability to express yourself in German
At least 3 years of professional experience in customer service
Completed commercial or technical education
Enjoy dealing with people and have a feeling for their needs
Structured work style as well as ambition and optimism
Strong cooperation and communication skills
Negotiation skills
High degree of resilience and sense of responsibility
Enjoy continuous training (SAP, IT, product knowledge)
Experience with SAP is a plus
Good MS Office skills and ideally experience with CRM systems
Knowledge of SAP, CRM, PLM, and lead generation in the B2B area would be an advantage

What's in it for you?

26K - 31K yearly gross base salary
Lunch Ticket
COBEE ADESLAS - Additional health insurance
Office located in Sant Cugat del Valles (25 Minutes by train from Plaza Catalunya)
Hybrid work model

What should you expect from living in Barcelona?

The unique experience of an international and diverse culture
A beautiful beach city surrounded by both coastal towns and mountains
Delightful gastronomic experiences of Spanish, Catalan, and World cuisines
Quite a dynamic and active urban life where it is difficult to get bored
Sunny days, Mediterranean weather, and a relaxed lifestyle
An attractive startup and innovation hub with exciting opportunities

This project not the best fit for you? Feel free to check our other opportunities for German speakers in Spain or send us your CV to be considered for other projects or future opportunities.

El anuncio original lo puedes encontrar en Kit Empleo:
/kitempleo.es/empleo/133393155/t503-customer-satisfaction-expert-sant-cugat-german-speaker-espana/?utm_source=html

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Read the full job description and apply online on the recuiter's web-site

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