Somos una fintech española cuya misión es la de ayudar a pequeñas empresas y autónomos a solucionar dos de sus principales problemas:
Por un lado, ayudamos a cumplir todo lo relacionado con la agencia tributaria y a colaborar con su asesor fiscal para que sea lo más sencillo y ágil posible.
Por el otro, el acceso a la financiación que se necesite (comprar un equipo o pagar las nóminas…).
Con la plataforma de Adaral nuestros clientes lo tendrán todo a un 'touch' de distancia.
Sobre AdaralEn estos momentos, Adaral se encuentra en sus inicios contando con un equipo fundador con experiencia suficiente para hacer crecer la empresa y convertirse en líder del sector.
Las personas que lideran Adaral vienen de un proyecto anterior donde levantaron más de 13 millones de euros de financiación y crecieron por encima de las 60 personas dentro del equipo.
Tras un tiempo desarrollando la plataforma, en Adaral ya contamos con una versión del producto integrada con varios software contables y acuerdos firmados con grandes empresas del sector del software de contabilidad (podrás saber más una vez dentro del proceso de selección), así como algunos de los grandes bancos del país.
Estamos creciendo como empresa y ampliando el equipo de Customer Success.
El momento es perfecto, pues el crecimiento de la empresa ayudará, de igual forma, a impulsar el crecimiento de cada una de las personas que se vayan uniendo al equipo.
Sobre el puestoBuscamos a un Técnico Contable o Fiscal que quiera usar sus conocimientos contables y/o fiscales bajo el rol de Customer Success Specialist, ayudando a los clientes a resolver los problemas que tengan con el Software de Adaral y ayudándoles a conocer el funcionamiento del mismo.Como Customer Success Specialist tendrás que:
Proporciona a los clientes un servicio excelenteEscuchar de forma activa las necesidades y problemas de los clientes proporcionándole la mejor soluciónRecopilar necesidades, inquietudes y sugerencias de los clientes y comunicación de las mismas al equipo de producto.Ayudar en los primeros pasos en Adaral de nuevos clientesEducar a los clientes sobre cómo conseguir éxito usando las herramientas de AdaralCrear páginas de ayuda para la autoformación de los clientesTrabajar de forma interfuncional con el equipo de Ventas y Producto
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