Site Reliability Engineer SRE Site Reliability Engineer

At ING we are looking for a Site Reliability Engineer
Your role and work environment :
We are looking for a talented and enthusiastic Site Reliability Engineer (SRE) to join our Team of SRE Expert Unit.
The responsibility of this team is to ensure the reliability and scalability of the platform to provide the best customer experience to our clients and our way of working is to guide product teams on accomplishing their availability goals by developing SRE practices along with them.
Your key responsibilities :

Positively contribute to the development of SRE Practices:
Detect & Repair: Observability, Incident Response & Postmortems
Prevention & Prioritization: Capacity Management, Reliability Testing & Error Budget
Sharing the knowledge and providing awareness campaigns to SRE practices
Identification areas for improvements and providing technical hands-on assistance for IT service owners in SRE Practices
Defining and reporting SRE metrics, ensuring if company's production systems are highly reliable, available, efficient, secure, and scalable
Fostering a culture of implementing optimal observability and monitoring
Stay updated on industry trends and emerging technologies in SRE and platform management
Partner with development teams to improve services through rigorous testing and release procedures
Collaborate with cross-functional teams to align SRE objectives with business goals
Improve service reliability through blameless post-incident reviews and using code to prevent or respond to problem reoccurrence

What are we looking for?
Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits don't hesitate to apply!

Proven track record and technical skills:
Strong understanding of system design principles, distributed systems, and cloud infrastructure
Deep knowledge of monitoring and observability tools (e.g., Prometheus, Grafana, ELK stack, Datadog, AppDynamics, New Relic)
Solid knowledge in Linux, system monitoring, Infrastructure-as-a-Service and configuration management
Ability to troubleshoot problems using high- and low-level debugging tools and techniques throughout all our stack
Knowledge in: Ansible, Docker, Azure DevOps
Knowledge with cloud computing and container orchestration (Kubernetes, OpenShift)
System testing skills including performance testing to stress the systems and find the limits
Experience with version control tools (Git)
Ability to automate using Python / Go

Desirable skills:

Experience working in Software Development (e.g., Java - 3+ years)
Strong communication and interpersonal skills to collaborate effectively with diverse teams

What do we offer?
The time you spend at work, the challenges you face or the lessons you get are very important, but what about your personal life?
At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.
Be flexible my friend.
Our model is all about flexibility and accountability. Keeping both our customers and our colleagues' needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self.
Restaurant card.
So that thinking about what to have for lunch doesn't take up your time or your cravings.
Health insurance.
For you and all your family (spouse / partner and children).
Flexible remuneration.
In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids.
Free company shuttle.
It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably.
Banking benefits.
Special loans with more beneficial conditions.
Special mortgage conditions after 6 months working at the bank.
And you can benefit from our pension plan after 1 month with us!
More vitality and more belonging
360º care of the employee (physical, mental, social connection & purpose).
Physiotherapy service on site.
Runners club with your own trainer.
Clinics with professional, world-class athletes.
Gympass service.
Employee Networks: Rainbow Lions (LGBTQI+) & Leonas.
Get to know Us
We are a team of more than 1600 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.
A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies.
And although we are based in Spain, we are lucky to work in an international bank with presence in more than 40 countries.
We are proud to have a diverse team and we are committed to continue developing a culture of Diversity, Inclusion and Belonging to foster a culture of collaboration and innovation that represents all collectives in society.
And even though we look orange on the outside, we are green on the inside. Our ambition in Sustainability is Empowering (y)our Sustainability journey.
Making things happen, helping others be successful, always being one step ahead that's our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working we are looking forward to meeting you!
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