Partner Manager HCM

At SAP, we enable you to bring out your best.
Our company culture is focused on collaboration and a shared passion to help the world run better.
We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work.
We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
About the role
SAP SuccessFactors is the cloud Human Capital Management (HCM) technology line of business at SAP.
We enable customers from the mid-size to the largest global enterprises to make every employee successful through our leading technology solutions.
The Partner Manager, HCM is a global role working with strategic specialist HCM partners, with business models across reselling, outsourcing, service & advisory partners in the SAP SuccessFactors line of business.
This is a revenue enabling role, where you work every day with our partners and alongside our own customer- and market-facing teams.
Success is measured by the software license revenue sourced, booked, and delivered by the partners you manage, the successful outcomes delivered to customers, and the innovation our partners bring to market with SAP's Business Technology Platform and their own IP.
You will be the main point of contact at a global level for building the partner relationship with your assigned partners' HCM business.
Your responsibilities start with building the judicious business plan and aligned Go To Market (GTM) strategy, defining our joint focus for how we grow, win, and succeed together.
With a clear plan in place, you will manage the growth initiatives as a link between our partners and our GTM and marketing teams, and drive execution through the partner & SAP teams in the field.
The Partner Manager, HCM also provides support to SAP sales teams and partners in sales cycles via coaching, mentoring, and shadowing in customer-facing sales activities where required.
What You'll Do
Be responsible for management of revenue generation through assigned HCM specialist Partners, achieving desired revenue and profitability objectives for both Partner and SAP.
Act as a judicious thought leader and orchestrator of the Partner relationship end-to-end, including key engagement activities with all stakeholders.
One face proxy to assigned Partners across the entire Partner lifecycle, to grow the Partner's SAP business and investment into their SAP practice across the SAP solution portfolio.
Be responsible for ensuring exceptional Partner experience through Partner engagement with SAP.
Drive a disciplined joint business planning process to expand the Partner's business with SAP, including a multi-year development plan, incl market & business development.
Assist Partner in building transformational plans to differentiate themselves in the market and maximize the management & cadences around driving joint CVJ activities with SAP.
Evangelize SAP opportunities (i.e.
new product, new solutions area) in financial terms and secure buy-in from Partner to follow and align to SAP's judicious objectives.
Identify areas of improvement on competency gaps of managed Partner(s) and proactively develop cloud-ready Partner capabilities with the right-fit Partner delivery capacity.
Skills & Experience:

Functional Experience
Experience driving Partner value realization based on agreed business outcomes across financial, business development, and customer success.
Expert governance and stakeholder management skills.
Experience in orchestration of ecosystem practices, leading with influence and managing multiple relationships to achieve a common goal.
HCM domain knowledge, gained through working in sales, customer success, or partner management, with the ability to explain the value of HCM to stakeholders at partners and internally.
5+ years in a Partner facing role (ex.
Customer Service, Sales, Consulting); experience working for an SAP partnership is desired.
Bachelor's degree or equivalent required (MBA preferred).
Demonstrated partnering and sales leadership skills.
Business development planning and execution experience in driving demand gen, sales pipeline, and enablement with Partners.
Strong analytical competencies to drive action orientation through assigned Partners.
Effective communication and presentation skills at an executive level.
High energy - brings innovative ideas to the team and champions best practices.
Proven capability to work in a team and collaborate; with independent accountability.
Local market knowledge and understanding (software industry, trends, vertical market industries, etc.).
SAP Specific Knowledge
Knowledge of SAP's Ecosystem Strategy, Partner Program, and Commercial Models.
Knowledge of SAP SuccessFactors HCM technology and related ecosystem of partners.
Knowledge of SAP's Solution Portfolio, in particular cloud solutions.
Knowledge of SAP's Customer Value Journey Model and Methodologies.
Ability to leverage SAP's cross-function organization, resources, and services.
Ability to network and tie with the right stakeholders in market units, across regions.
Experience using & deep understanding of navigating SAP's processes, tools, and systems relevant to SAP Partners and their customers.
Meet Your Team
We are a global team, with a mission to build the ecosystem that powers the HCM market and delivers outstanding customer outcomes.
Our team is based around the world, working closely with colleagues and partners in every region.
As a diverse, global team in multiple locations, you are trusted to drive your own activities, so this role suits people with high individual drive who are able to work self-directed towards strategic outcomes, and build the programmes and relationships to deliver the desired outcomes.
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management.
As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development.
We win with inclusion
SAP's culture of inclusion and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer.
We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.
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