Collections Intern / Accounts Receivable Intern - WS-557

ALOHAS is a Barcelona-based fashion-forward brand that prides itself on its on-demand production system.
We encourage sustainable shopping by launching weekly capsules in which items are only produced after orders are placed.
This way, we can bring you the latest trends without harming the planet.
ALOHAS is more than a fashion brand: it's a responsible shopping experience and a chance to participate in the fight against overproduction in fashion.
Working at ALOHAS is being part of the innovation and growth of a Spanish start-up with a young, creative and proactive team, good communication, and a high level of energy!

It's demanding but extremely rewarding due to an environment where we take pride in learning from one another and strive to make sustainability a way of life beyond the workplace.
In a nutshell, we love what we do and it shows!

THE ROLE The Collections Intern is responsible for managing and overseeing all aspects of the collections process for customer accounts. This role ensures timely payment of outstanding invoices while maintaining positive client relationships.
YOUR CHALLENGE Monitor and manage accounts receivable portfolio, following up on overdue invoices via phone, email, and written communication.
Develop and implement effective collection strategies to ensure timely payments.
Maintain accurate records of all communications with clients and update account information as necessary.
Resolve billing issues and discrepancies with internal teams and clients, providing excellent customer service to maintain positive client relationships.
Prepare regular reports on the status of delinquent accounts, identifying patterns and suggesting improvements to the collections process.
Collaborate with the accounting and sales departments to manage payment terms and credit limits for clients.
Evaluate and recommend accounts for escalation, as well as preparing documentation for third-party collections if necessary.
Stay up-to-date with industry best practices, company policies, and compliance regulations related to collections and accounts receivable.
YOU WILL ROCK AT THIS ROLE IF YOU HAVE. Bachelor or Master degree in Finance, Accounting, Business Administration, or related field preferred.
Possibility to do an Internship or just finished your studies.
Curiosity and willingness to learn.
Strong verbal and written communication skills, with the ability to negotiate effectively.
Fluency in English and Spanish, both written and spoken, is essential.
Ideally proficiency in accounting software and Microsoft Office (especially Excel).
Strong analytical skills and attention to detail.
Ability to work independently and as part of a team in a fast-paced environment.
Familiarity with compliance regulations regarding debt collection is a plus.
BENEFITS of being part of ALOHAS Culture of freedom, diversity & inclusion, and responsibility.
Flexible schedule: Fit it into your routine!
Discounts: You will have special discounts and we do not forget your family and friends either!
Office: In the heart of Barcelona, in the Gracia neighbourhood, where we take care of coffee and fruit.
Work remotely: live and work in Barcelona but work remotely.
Home office setup: You will get a laptop + electronic devices like a keyboard, mouse, and second screen.
Keep learning with ALOHAS: We offer English courses to our employees, more languages coming soon!
We take care of your happiness and professional growth with constructive feedback.
After-work events in Barcelona and Madrid every month.
Ready for the challenge?
About ALOHAS Want to know more?
Video Presentation
Apply to work with us: careers. alohas. io
Our website: alohas. io
IG: @alohas
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