Banquets assistant manager

Empresas: SLS Barcelona What you’ll do We are looking for an experienced Banquets Assistant Manager to join the pre-opening team at SLS Barcelona.

Under the guidance of the Director of Banqueting, you will liaise between multiple departments to ensure the success of every group function – and model exceptional service and leadership skills among your team.
• Provide warm, sincere and engaging service.
• Ensures smooth and efficient functioning of the Banquet Department on a daily basis.
• Responsible for the timely, precise and expert execution of all banquets functions - Creative, cost-effective scheduling of the banquet Leadership Team, Captains, Banquet Servers, Coordinator.
• Proactively analyzes, develops, and revamps internal processes to create new ways of providing unique and innovative services ideas and incentives.
• Ensure exceptional service and guest satisfaction, addressing any issues or complaints promptly and effectively.
• Ensures departmental adherence to, and awareness of Health & Safety standards - Ensure the delivery of excellent service by maintaining high staff morale and team spirit through active on the floor communication, training and coaching.
• Conduct performance evaluations and provide ongoing training and development opportunities.
• Uphold the highest standard of internal and external customer service at all times.
• Ensure service is within the standards of SLS Barcelona.
• Work closely with other departments, such as housekeeping, kitchen, food and beverage, and front desk, to coordinate services and enhance the guest experience.
• Maintain high staff morale and team spirit within the department.
• Performs any and all other tasks as assigned.

Requisitos : What we are looking for.
• Degree with emphasis in Hospitality/Restaurants management.
• +3 years experience in food and beverage management and, preferably in a luxury hotel setting.
• Problem solving & decision making skills; analytical and highly detail oriented.
• Proven team leader with a high level of energy and motivation with a proven track record of living the company's values.
• Proficient knowledge of computer systems such as: Microsoft Word, Excel & Outlook is required - Ability to multitask, work in a fast-paced environment and have a high level attention to detail - Excellent verbal and written communication skills.

Fluent in Spanish and English.
• You make people feel good - your team, guests and colleagues alike.

You make a positive impact.
• You’re a strong team leader, a natural at managing and inspiring others in a way that gets the best out of them.
• You are an excellent relationship builder, confident in working with other teams and leaders; you’re passionate about what we can achieve together.
• You take ownership of important issues, solve problems, and make effective decisions.
• You learn quickly and adapt to SLS’s unique culture.
• You are humble and open to ideas.

We leave our ego at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You want to be part of a team that works hard, supports each other and has fun along the way.

What's in it for you.
• The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
• A competitive package and plenty of opportunity for development.
• Excellent discounts across the entire Ennismore family of brands.