District Manager Service Iberia

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SCIEX

Barcelona, Spain

Other

Yes

14

31.12.2024

14.02.2025

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At SCIEX, one of Danaher's 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact.

You'll thrive in a culture of belonging where you and your unique viewpoint matter.
And by harnessing Danaher's system of continuous improvement, you help turn ideas into impact - innovating at the speed of life.

As part of SCIEX, you will help to influence life changing research and outcomes, while accelerating your potential.
For more than 50 years, we have been empowering our customers to solve the most impactful analytical challenges in quantitation and characterization through ground-breaking innovation and outstanding reliability and support.
You will be part of a winning team, enabled by DBS, that is passionate about helping life science experts around the world get to answers they can trust.

The District Manager is responsible for the service business within the assigned district and for leading the activity of all field service engineers to achieve the district's service support objectives and business plan.
Serves as owner and point of contact for escalated service activity within the district.
Responsibilities include achieving/exceeding assigned installation, maintenance and repair targets through effective coaching and development of employees, identifying, and implementing process improvements and changes to increase the group's effectiveness and value to its customers, and managing the team's job performance and career development.

This position is part of the Field Service Team and will be located in Madrid or any other Spanish/Portuguese city with good connections (International Airport, High Speed Train).

In this role, you will have the opportunity to:

• Effectively strategize and drive business object, plan, direct and coordinate the daily activities of service personnel to achieve service and business objectives.
  (Revenue/Orders/Margin/OP)
• Communicate and defuse internal and external customer/employee situations and work with other department managers to identify potential improvements in the quality of services and/or support provided.
• Identify service, technical and workflow skills assessment and mentoring to the team.
• Develop and track performance objectives for the team and effectively address and resolve employee issues.
• Demonstrate effective communication skills, either through team interactions or presentations to clearly articulate business objectives strategies.
• Handle district company assets including inventory, company cars, and tools.
• Communicate regularly with sales colleagues to drive business objectives.

The essential requirements of the job include:

• Associate's degree or Bachelor's degree in Life Sciences, Chemistry, Engineering or equivalent experience.
• Business acumen that includes budgeting, logistics and project leadership or management.
• Must possess strong management skills to effectively lead and direct Field Service Engineers to achieve district business objectives.
• Able to develop others through demonstration, coaching and counseling.
• Ability to instill customer satisfaction that is recognizable and valuable to the customer.
• Valid Driver's License required.
  Travel by vehicle or airplane within assigned geography.

It would be a plus if you also possess previous experience in:

• Using and/or servicing mass spectrometry or capillary electrophoresis scientific instruments.
• 5 or more years current leadership experience managing a project, group and/or teams.

SCIEX, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
Whether it's a health care program or paid time off, our programs contribute to life beyond the job.

At SCIEX we believe in designing a better, more sustainable workforce.
We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
This position is eligible for a remote work arrangement in which you can work remotely from your home.
Additional information about this remote work arrangement will be provided by your interview team.
Explore the flexibility and challenge that working for SCIEX can provide.

Join our winning team today.
Together, we'll accelerate the real-life impact of tomorrow's science and technology.
We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit ***.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.
Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.