Collection Specialist France

Tishman Speyer Properties
ES - barcelona
January 25, 2025

Collection Specialist France page is loaded

Collection Specialist France

Apply locations Cornella ES (APSE Offices only:
Barcelona) (1E00) time type Full time posted on Posted 3 Days Ago job requisition id JR-2025-14589

At Air Products, our purpose is to bring people together to reimagine what's possible, collaborate and innovate solutions to the world's most significant energy and environmental sustainability challenges. Grow with us as we embark on building tomorrow together by being the safest, most diverse and most profitable industrial gas company in the world.

Reimagine What's Possible

We are looking for a Collections Associate with temporary contract based in Barcelona.

As a Collections Associate you will:

Ensure timely collections of outstanding balances from customers according to Air Products' credit & collections escalation policy.
Ensure customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate.
Anticipate and communicate with customer services, sales representative, and customers about disputed items, present and potential payment issues, and credit hold situations.
Support and be backup for other collector associates.
Liaise with the credit & collections team lead about all credit issues.
Keep accurate and up-to-date logs of individual customer information.

You will have:

Fluency in French and good level of English. Dutch or German is an advantage.
Studies:
Preferably Business Administration or Economics.
Experience in handling incoming and outbound calls, preferably in the area of Credit & Collections.
Negotiation with customers and a number of internal stakeholders, dealing with collections, dispute management, account reconciliations, charges/payments.
Knowledge Valued:
Understanding of customer accounts and general business workflows.
Basic accounting knowledge, especially customer accounting.
MS Office.
SAP would be beneficial but not essential.

We are the world's largest hydrogen producer with over 80 years of industrial gas experience. We are hydrogen and industrial gas experts delivering safe, end-to-end solutions, investing in real, clean energy projects at scale, and driving the industry forward to generate a cleaner future.

At Air Products, we work in an environment where we put safety first, diversity is essential, inclusion is our culture, and each person knows they belong and matter.

Behind every success and innovation that has made a difference in the world, you will find a team of passionate people who helped make it possible. At Air Products, our talented people help each other and our customers thrive. We are driven to discover, care and accomplish.

Get In Touch

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About Us

More than 23,000 passionate, talented and committed employees from diverse backgrounds are driven by Air Products' higher purpose to create innovative solutions that benefit the environment,

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Read the full job description and apply online on the recuiter's web-site

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