ES - Barcelona
January 9, 2025
Empresas:
Hotel Mercure Barcelona Cóndor En Mercure Barcelona Condor, estamos buscando un/a Night Auditor que combine precisión, pasión por la hospitalidad y habilidades en ventas para asegurar que cada noche en nuestro hotel sea tan perfecta como el amanecer.
Si disfrutas del desafío de trabajar en horarios nocturnos y quieres ser una pieza clave en nuestro equipo, ¡te estamos buscando! Qué harás como nuestro/a Night Auditor? El rostro nocturno del hotel:
Serás el/la embajador/a de nuestro hotel durante la noche, garantizando una cálida bienvenida a los huéspedes y un seguimiento impecable de su estancia.
Gestión nocturna impecable:
Realizarás check-in, check-out, facturación y cierres de sistema, asegurando que todo esté en orden para el día siguiente.
Control maestro:
Supervisarás reservas, cancelaciones, extranets, pagos y facturación de habitaciones ocupadas, manteniendo todo bajo control.
Optimización continua:
Promociona y vende los servicios del hotel, maximizando la ocupación, los ingresos y la satisfacción de los huéspedes.
Cumplimiento y seguridad:
Gestionarás el envío del registro de viajeros a la policía y te asegurarás de que todo esté conforme con las normativas.
Preparación para el día siguiente:
Deja todo listo para que el equipo diurno comience la jornada con fluidez.
Calidad ante todo:
Supervisarás el estado de las habitaciones y coordinarás con la gobernanta cualquier incidencia.
Condiciones del puesto:
Posición a 40 horas semanales, con horarios nocturnos.
Formación inicial y continua para potenciar tu desarrollo.
Entorno dinámico y oportunidades de crecimiento dentro del grupo.Requisitos :
Experiencia previa en recepción nocturna o similar (preferible, pero no indispensable si tienes ganas de aprender).
Pasión por el trabajo bien hecho, con un enfoque en la calidad y los detalles.
Conocimiento del entorno hotelero, tarifas y competencia.
Familiaridad con herramientas tecnológicas y extranets.
Capacidad de trabajar de manera autónoma y tomar decisiones rápidas.
Creatividad para manejar herramientas como Canva y redes sociales, promoviendo el hotel de forma innovadora.
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