IT and Database Officer- Afar Ethiopia

Vacancy Announcement IT and Database Officer-Afar
Dan Church Aid (DCA) is a Denmark-based international NGO registered under certificate # 1083 by the Authority for Civil Society Organizations and working to improve the wellbeing of particularly the rural and pre-urban people in Ethiopia. DCA's Programme mainly focuses on saving lives, building resilience, and fighting inequality targeting highly disaster-prone areas in Oromia, Amhara, Afar, and Gambella regions.

Currently, the DCA Ethiopia Office is looking for a competent IT and Database Officer. The IT and Database Officer develops and maintains complex database applications for the department/program with a focus on the project's purpose; designs, develops, and provides queries and reports from the database to meet the project's specified needs to run the project. Vacancy Number: DCA-Eth/VA-022/2024
Vacancy Date: September 04, 2024
Post Title: IT and Database Officer
Required number: One
Type of Contract: One year with possibility of Extension
Duty Station: Afar, Berhale
Reporting to: Emergency Livelihood Food Security Coordinator
Expected Start Date: As soon as possible
Application Deadline: September 14, 2024
Salary: According to DCA national staff salary scale
Position Objective: Develops and maintains complex database applications for the department/program with a focus on the project's purpose; designs, develops, and provides queries and reports from the database to meet the project's specified needs to run the project.

Responsibilities:

• Engage in e-voucher projects roll out including application set up, card printing, activation/deactivation, adding and managing other similar activities in the database.
• Lead the design and roll out of the digital payment system or e-voucher and associated tracking.
• In consultation with relevant supervisors, define user's role and rights for database utilization and provide support for staff in using the database.
• Monitor and maintain computer systems and networks.
• Handle the required communication with the service provider and work closely with country and headquarter-based teams.
• Deploy utilization of the database on smartphones and other mobile devices.
• Work with relevant staff to set up and ensure availability of regular database backups and provide troubleshooting support in case of problems.
• Provide technical advice and support for the team on the use of digital services and ensure the functionality of the E-Voucher database.
• Monitor the proper utilization of computer software in the office, ensure all anti-malware applications are up to date, and provide IT troubleshooting support when needed.
• Handle the quality of data entry and validation and ensure the quality of the beneficiary and vendors data online.
• Build the capacity of staff who are involved in the digital payment system such as fresh food e-vouchers.
• Lead the encoding of beneficiary data into the REDROSE Cash payment system, and link the application with the upcoming requirements (from donor side).
• Assist in the data cleaning of beneficiary data processing.
• Assist in printing and activation of beneficiary e-voucher smartcards.
• Support the documentation process of e-voucher management and beneficiary data.
• Handle complaints recorded by field officers and market facilitators.
• Conduct field-level on-spot support when needed.
• Ensure a strict synchronization schedule is followed and provide support in the process.
• Monitor the use of mobile phones and ensure the readiness of mobile phones for use every day.
• Provide technical capacity building training for fresh food vendors and field workers.

Delivery:

• Ensure Red Rose online platform database is functional including designing, installing/configuring, administering, and maintaining the database as required.
• Ensure that the complaints received related to e-voucher are responded to in a timely manner.
• Assist in designing, installing/configuring, administering, and maintaining hardware and software related issues.
• Assist in troubleshooting system and network problems and diagnosing and solving hardware or software faults.
• Assist staff technically in operating MS Office suite applications, and proper usage of organizational ERP websites.
• Assist in installing and configuring computer hardware operating systems and applications.
• Assist in designing and installation of LAN networking activities.

Job Requirements:

• BSc in Computer Science, Information Technology, and related information management fields.
• At least more than 2 years of relevant experience in database management; experience with Red Rose is a plus.
• Proven working experience in data cleaning and data analysis using advanced Excel features.
• Proven experience in providing IT support services.
• Preferred experience working with refugee beneficiary-related data management.
• MDC and linking skills.

How to apply: Interested and qualified applicants should apply for the post via the below link.

DCA is an equal opportunity employer, and all interested candidates are encouraged to apply regardless of age, race, gender, marital status, and religious, political, or ethnic affiliation. Please don't mention your religious or ethnic affiliation in your application.

Please submit only an application letter and CV.

Only shortlisted candidates will be contacted.

Department: CO Ethiopia

Deadline: 14 September 2024

Location: Addis Ababa