Sind Sie bereit für neue Herausforderungen? Dann haben wir genau den richtigen Job für Sie!Für eines unserer namhaften Kundenunternehmen suchen wir einen Mitarbeiter (m/w/d) im 2nd Level Support am Standort Brühl.PerspektivenUnbefristeter ArbeitsvertragOffener Austausch via Telefon, digital und persönlichFlache HierarchienProfessionelles OnboardingFlexible ArbeitszeitenWertschätzende und vertrauensvolle BetreuungMöglichkeit auf Home OfficeAttraktives Fixgehalt… Und vieles mehrIhre AufgabenBereitstellung von hochwertigem technischem Support per Telefon, E-Mail und Ticketsystem für unsere Kunden im 2nd Level BereichAnalyse und Lösung komplexer IT-Probleme, die vom 1st Level Support nicht gelöst werden konntenZusammenarbeit mit anderen IT-Teams, um herausfordernde technische Probleme zu diagnostizieren und zu behebenSicherstellung, dass Service Level Agreements (SLAs) eingehalten werden und Kundenanfragen zeitnah bearbeitet werdenDokumentation von Support-Tickets, Lösungen und Workarounds in unserer WissensdatenbankIdentifizierung von Verbesserungsmöglichkeiten für Prozesse und SystemeIhr ProfilAbgeschlossene Ausbildung im IT-Bereich oder vergleichbare BerufserfahrungFundierte Kenntnisse in der Fehleranalyse und -behebung für Betriebssysteme (Windows, MacOS, Linux)Erfahrung mit Netzwerktechnologien, Active Directory, Office 365 und anderen UnternehmensanwendungenGute Kommunikationsfähigkeiten und die Fähigkeit, komplexe technische Probleme verständlich zu erklärenTeamorientierte Arbeitsweise und die Fähigkeit, in einem schnelllebigen Umfeld effektiv zu arbeitenFließende Deutsch- und gute Englischkenntnisse sind erforderlichÜber unsWir bringen seit über 50 Jahren Menschen in Arbeit und ermöglichen den Einstieg in namhafte Unternehmen in den Bereichen Office & Management, Finance, Financial Services, IT sowie Industrie.
Unsere Branchen-Expert:
innen finden für Personen jedes Erfahrungslevels den passenden Job.Wir wurden bereits zum 18.
Mal im Wettbewerb Deutschlands Beste Arbeitgeber vom Institut Great Place to Work ausgezeichnet und erhielten 2025 zum 4.
Mal den kununu Top Company Award.
Unser Service wird mit 4,6 bei Google
• und mit 4,2 bei kununu
• bewertet.
• Stand 11/24Starten wir jetzt gemeinsam eine neue Erfolgsgeschichte!Interessiert? Wir sollten uns kennenlernen! Bitte den Lebenslauf über unsere Online-Bewerbungsplattform oder an die unten angegebene E-Mail-Adresse senden.
Wir melden uns dann umgehend.
•
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DE - Kamen
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Seefeld
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Kamen
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Wuppertal
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Kamen
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Seefeld
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Landsberg am Lech
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Wiesbaden
January 19, 2025
Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant...
DE - Seefeld
January 17, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Seefeld
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Seefeld
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Wuppertal
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Kamen
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Kamen
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Wuppertal
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Wuppertal
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Wuppertal
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Kamen
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Seefeld
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Seefeld
January 19, 2025
Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant...
DE - Wuppertal
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Seefeld
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Landsberg am Lech
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Seefeld
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Neuss
January 19, 2025
Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant...
DE - Seefeld
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Wuppertal
January 19, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...