Senior Platform Engineer

About us

Who we are and what we do

We are BetterDoc. A young digital health company with over 200 employees in Cologne and Basel. We support patients with serious illnesses and complex diagnoses by finding the best possible doctors for their specific health problem. To do this, we use and analyze publicly available quality data as well as the expertise of our expert panel and the valuable experience of other patients. Since 2012, we have already been able to help many thousands of patients in finding the right doctor for their specific health problem. We have also been part of the Otto Group since 2022, which supports us in our mission.

Why we do it

We want to give every single patient the best possible access to healthcare in Germany and Switzerland. It is still far too common for patients to be left alone after a diagnosis, hoping for a competent second opinion and having to undergo unnecessary treatment or surgery - a major burden for patients and our healthcare system. Our services contribute to greater transparency in the healthcare system, enable patients to make informed decisions and improve their quality of life when choosing the best qualified doctor.

Who we are committed to

BetterDoc is solely committed to the well-being of the patient. Owner-managed since our founding in 2012, we act independently of doctors, clinics and networks and thus avoid conflicts of interest with our doctor research. We work closely with (health) insurances in Germany and Switzerland and ensure that, with these collaborations, our patients can use the BetterDoc service for free. We also integrate our service into the corporate health management of employers throughout Germany.

Where we want to go

More than 20 million people already have free access to our service. Through further collaborations in the insurance and employer sectors, we want to continuously increase the number of patients to whom BetterDoc is available at no cost so we can meet their individual needs.

A job that matters

There are few other German digital health companies in which you would have such a direct opportunity to help people who have suffered a health emergency and to improve their quality of life. Whether in software development, accounting or patient care - our employees make a valuable contribution to society with their work.

"Your help is hard to put into words, because you offer a service that you would think only millionaires get! If I could, I would give you 13 out of 10 points. "

- Heidrun, 74 years

(for learning more on her case, please read until the end)

Who is the right doctor or the right clinic for my situation? Who has the most experience with my condition? The choice of the right doctor has a significant impact on the success of the treatment.

From experience, we know that internet research on the quality of doctors and clinics is time-consuming and frustrating for lay people. Targeted marketing is hardly distinguishable from actual competence and quality. With BetterDoc, the patient has access to crucial information: we find the best possible doctor for the personal situation based on reliable data.

We are building a product that helps patients get the best possible health outcome for their situation. We are proud to trust our people instead of controlling them. We value curiosity and learning - to support this, we offer dedicated time for personal development and growth, every Friday.

We depend on self-motivation. We offer a lot and count on you to grab what you need.

You take responsibility in changing the way healthcare works in Europe and beyond. With your work you help 1 Mio people in 2028 to get the best possible health outcome through the right doctors or clinics. You leverage technology to enable our engineering teams and users.

• Collaborate closely with product and engineering teams to ensure seamless deployment, operation, and scaling of applications written in Ruby, Elixir, Node. js, and Python.

• Ensure compliance with privacy and security requirements and enable us to demonstrate industry standards by appropriately embedding compliance into infrastructure and processes.

• Automate operational tasks and infrastructure as code.

• Stay up-to-date with advancements in cloud infrastructure, security, cost optimization, and DevOps practices, ensuring BetterDoc's platform remains efficient and effective.

• Transition our applications towards an event driven architecture

• Develop and enforce security best practices for applications and infrastructure, including identity and access management, network security, and encryption.

• Analyze and optimize AWS usage and costs, implementing strategies to reduce expenses while maintaining performance and reliability.

• Create and maintain documentation for infrastructure, compliance processes, cost management, and operational guidelines.

• Monitor and manage our environments by integrating telemetry and observability into the platform. Maintain best practices around notifications and response processes.

• Implement DevOps infrastructure components and best practices. Deploy CI/CD pipelines across multiple environments.

Development Opportunities

• Lead and mentor 1-2 (junior) engineers, supporting their professional growth and technical skills.

• Bachelor or master's degree in Computer Science or equivalent practical experience

• Minimum of 3 years experience in software engineering

• Minimum of 2 years experience in cloud platform and infrastructure projects

• Experience operating/maintaining Cloud solutions in Enterprise environments

• Experience in designing, deploying, and managing AWS-based cloud infrastructure.

• Proficiency in Python, Ruby, or Javascript

• Proficiency in Linux

• Experience in building highly available, scalable, distributed systems in a Microservices based architecture

• A solid grasp of development, automation, and monitoring tools and practices. With the tools that include Terraform, Grafana, Bash, GitHub Actions.

• Hands-on experience with Infrastructure as Code, GitOps, CI/CD

• Working knowledge of Containerization, network protocols, encryption, and security.

• Strong expertise in Kubernetes, including setup, configuration, and optimization.

• Familiarity with working in an agile environment.

• Knowledge of cloud security principles and the ability to implement robust security measures.

• Self-motivated with a continuous improvement mindset, passionate about delivering value through technology.

At BetterDoc, you will work to deliver value, not to implement a feature. We value curiosity, the will to learn and the drive to deliver great software. We look for people that want to see their influence on what was created and who are proud of their craft. Your place of work is in or within reasonable distance of Cologne to allow you to work closely with our management team even if most of the work is remote.