DE - Harsewinkel
January 5, 2025
Wir suchen dich als Spezialist Kundenbetreuung - Tagesgeschäft (m/w/x) für unsere internationale Kundenbetreuung an unserem Logistikstandort in Harsewinkel.
Are you on it? Die Sicherstellung unserer Servicequalität durch deine Expertise zu gewährleisten? Dann werde Teil eines unserer Expertenteams, die unsere Kunden mit integrierten Order-to-Cash-Lösungen stärker mit dem Point of Care und somit den Patienten vernetzen.
Somit bietet dir diese Vakanz nicht nur spannende, sondern auch sinnstiftende Aufgaben.
Die Position ist zunächst für zwei Jahre befristet zu besetzen.Deine AufgabenBetreuung des Tagesgeschäftes:
Durch deine Expertise und Begeisterung wirst du zur fachlichen Ansprechperson für deine Kolleg:
innen im Customer Service.Monitoring:
Du überwachst die zeitgerechte Bearbeitung von Beschwerden, Retouren und Abweichungen und stellst sicher, dass die Kundenhotline zu den vereinbarten Zeiten besetzt ist.Klärung von Eskalationsfällen:
Du wickelst Rückfragen aus dem Tagesgeschäft mit unserem Mandanten ab und bist erster Eskalationspunkt bei Problemen.Wissensvermittlung:
Neue Teammitglieder versorgst du mit den wichtigen Informationen und unterstützt bei deren Einarbeitung, darüber hinaus wirkst du bei der Weiterentwicklung der internen Prozesse mit.Abteilungsübergreifender Austausch:
Du bildest die Schnittstelle zu unseren internen Abteilungen Qualitätsmanagement, Logistik, Transport, IT, Trade.Dein ProfilAbgeschlossene kaufmännische Ausbildung z.B.
als Industriekaufmann (m/w/x) oder Bürokaufmann (m/w/x) und Erfahrungen im Customer Service Umfeld bzw.
in der Kundenbetreuung.Sehr sichere Sprachkenntnisse in Deutsch und Englisch (mindestens C1 Niveau).Anwenderkenntnisse in MS Office und SAP.Hoher Qualitätsanspruch und Sorgfalt.Gute und sichere Anwenderkenntnisse von Transport- und Zollthemen für verschiedene Länder unter Beachtung der individuellen Besonderheiten.Deine BenefitsIndividuelle Weiterbildung:
Deine persönliche Entwicklung unterstützen wir durch unser Online-Schulungsangebot:
Wähle zwischen über 100.000 Online-Schulungen und erhalte SAP-Schulungen durch unsere Coaches.Flexibles Arbeiten:
Wir bieten moderne Arbeitszeitmodelle inkl.
der Möglichkeit, neben den Tätigkeiten vor Ort auch temporär im Home-Office zu arbeiten (50% Office, 50% Home-Office).Team-Atmosphäre:
Du kannst dich über eine freundliche und offene Betriebsatmosphäre sowie auf ein internationales Umfeld freuen.Deine Gesundheit liegt uns am Herzen:
Deshalb stellen wir dir dank unserer Krankenzusatzversicherung zusätzlich Budget zur Verfügung, welches du in dein Wohlbefinden investieren kannst.Extra(s) für dich:
Genieß viele Goodies - von einem subventionierten Betriebsrestaurant über Kühlgetränke bis hin zu tollen Rabatten durch Corporate Benefits in den Bereichen Fashion, Hightech, Entertainment und mehr!
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant...
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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January 5, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Kamen
January 5, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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January 5, 2025
Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
DE - Kamen
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant...
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...
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Thank you for your interest in working for our Company. Recruiting the right talent is crucial to our goals. On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. We are still in the process of updating our Careers Page and applicant...
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Thank you for your interest in working for our Company. • Recruiting the right talent is crucial to our goals. • On April 1, 2024, 3M Healthcare underwent a corporate spin-off leading to the creation of a new company named Solventum. • We are still in the process of updating our Careers Page and...