Teamleiter

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Teamleiter (m/w/d) Servicecenter AugsburgGesellschaft:
Deutsche Telekom Service GmbHStellen-ID:
217747Standort:
Deutschland :
Bayern :
AugsburgKarrierelevel:
05 - ProfessionalBerufserfahrung:
5 Jahre und mehrVertragsart:
Vollzeit - unbefristetWochenarbeitszeit:
36,00Reiseanteil:
0-25%Erforderliche Sprachkenntnisse:
DeutschBewerbungsschluss:
28.06.2023Deutsche Telekom Service GmbHKunden begeistern - mit Service und Leistung! Dieser Anspruch fordert uns täglich neu heraus.
Wir sind die Stimme des Konzerns und beraten unsere Kunden am Telefon.
Professionell, schnell und einfach.
Werden auch Sie ein "Kundenbegeisterer" und erleben Sie, warum die Call Center der Telekom echte Service Center sind!AufgabenAls Teamleiter (m/w/d) tragen Sie Verantwortung für einen operativen Aufgabenbereich.
Sie haben personelle und fachliche Führungsverantwortung für die Mitarbeiter/Innen im Sinne der Konzernführungsgrundsätze.Sie sind verantwortlich für die Organisation des Teams, Motivation der Mitarbeiter/Innen, initiieren Schulungen und Weiterentwicklung und fördern Talente.Sie steuern und koordinieren die Aufgabenerledigung und nehmen Aufgaben der Budgetplanung wahr.Sie optimieren den Aufgabenbereich anhand von Kennzahlen und steigern die Prozesseffizienz.Sie vertreten Arbeitsergebnisse auf übergeordneter Managementebene.Sie arbeiten in Projekten mit.ProfilSie verfügen über eine abgeschlossene Berufsausbildung in Verbindung mit mehrjähriger Berufserfahrung im Tätigkeitsfeld.Des Weiteren zeichnen Sie sich durch folgende Kenntnisse und Fähigkeiten aus:
Kenntnisse im Skillmanagement.Kenntnisse im Budget- und Kostenmanagement.Kenntnisse in Personalbesetzung- und Rekrutierung.Diese Stelle ist auch in Teilzeit möglich.Schwerbehinderte Menschen werden bei gleicher Eignung vorrangig berücksichtigt.

Read the full job description and apply online on the recuiter's web-site

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