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Du möchtest Teil eines engagierten Teams sein?Und die Mitarbeitenden unserer Kunden in der Schweiz kennenlernen und sie unterstützen?Dann bewirb dich jetzt!Dein AlltagUm den Betrieb unserer ICT-Infrastruktur im Tagesgeschäft unserer Kunden sicherzustellen, übernimmst Du folgende Aufgaben:
Selbständige Bearbeitung von Support-Calls vom Eingang bis zur ErledigungAnalyse und Behebung von Meldungen aus den PlattformüberwachungenKlärung der Problemstellung, inklusive Beschaffung relevanter InformationenBeizug und Koordination interner ExpertenProtokollierung der Arbeitsschritte in unserem CRMMitarbeit bei derStetigen Optimierung unseres SupportprozessesUnterhalt unserer Support Knowledge DatenbankErstellung und Pflege unserer internen DokumentationenÜberwachung unserer von den Kunden abonnierten CloudServicesDein BackgroundDamit Du erfolgreich bei uns starten oder durchstarten kannst, bringst Du folgendes mit:
Abgeschlossene Berufsausbildung als Informatiker Fachrichtung Plattformentwicklung oder ICT-Fachmann/-frau, Lehrabgänger sind willkommenDu bist teamfähig, selbstständig, lösungsorientiert, freundlich und kannst vernetzt denkenDu hast ein hohes Qualitätsbewusstsein und erledigst Deine Aufgaben gerne beim ersten Mal richtigUnsere BenefitsUnd natürlich bieten wir Dir:
flexible Arbeitszeiten, Jahresarbeitszeit und Sabbaticals.einen top modernen Arbeitsplatz.wertvolle Weiterbildungsangebote und gleichwertige Modelle für die Fach- und Führungskarriere.Um Deine Bewerbung möglichst schnell bearbeiten zu können, benötigen wir die folgenden Unterlagen:
Motivationsschreiben oder MotivationsvideoLebenslaufArbeitszeugnisseDiplome und Zeugnisse Deiner Berufs- und StudienabschlüsseOnline BewerbungIch bewerbe mich als
• Bewerbungsunterlagen einreichen (max.
4 Dokumente) Datei auswählen Keines ausgewählt Datei auswählen Keines ausgewählt Datei auswählen Keines ausgewählt Datei auswählen Keines ausgewähltFragen?Schreib mir oder ruf mich an!Natalie SchürmannPersonalakquisition+41 41 349 51 ***

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