Key Account Manager

Title: Key Account Manager

Type: Permanent contract

Location: Lausanne or Zürich

About us

At Visium, we enable enterprise executives in defining their AI & Data strategy, execute large scale transformations and implement AI across operations, ensuring their organization becomes future-proof.

With expertise in strategy, architecture, cloud engineering, analytics, artificial intelligence and machine learning, we empower our clients to unleash and scale the power of their data.

We're on a mission to pioneer a bright future and build future-proof and ethical organizations. Join the curious, the ambitious, the doers, the good-hearted, the ones who build a world we're all in awe of - our Visumees.

Ready to become one?

Role

We are seeking a dynamic Key Account Manager to build and nurture long-term relationships with high-value clients. You will be part of the Commercial team and as our first hire in the expansion team you will have the ability to play a vital role for our clients growth aspirations.

The ideal candidate has strong consultative sales experience, excellent communication skills, and a deep understanding of Visium's services. If you thrive in a fast-paced, client-focused environment and excel at delivering value-driven outcomes, join us in driving impactful partnerships.

As a Key Account manager, you will be the Client Expansion and Retention leader at Visium and have a myriad of exciting responsibilities, such as:
• Build and nurture strong, trusting relationships with key clients to understand their business needs and long-term goals.
• Recognize new business opportunities within accounts, presenting relevant solutions that align with client objectives. Responsible for contract agreements.
• Organize and lead regular account review meetings with clients to discuss performance, address concerns, and align on future goals. You will be their primary point of contact.
• Develop tailored account plans to meet revenue and growth targets, including upselling and cross-selling strategies for each client.
• Handle high-stakes contract negotiations, ensuring mutually beneficial terms that align with both client and company goals.
• Track and measure client satisfaction, proactively addressing issues to maintain loyalty.
• Keep up with industry trends, competitor activities, and regulatory changes to provide valuable insights and maintain a competitive edge.

Requirements

We are looking for
• 5+ years in sales, account management, or customer success.
• Proven success in managing high-value or strategic accounts with a track record of meeting or exceeding revenue goals.
• Expertise in any of our active sectors, understanding industry challenges, regulations, and client priorities.
• Skilled in building and growing long-term relationships with enterprise clients.
• Experience developing and executing account strategies, including upselling and cross-selling.
• Proven ability to structure and close complex, high-value deals with mutually beneficial outcomes.
• Proficient in CRM tools (e.g., Salesforce) and using data to drive account performance.
• Strong communication and negotiation skills, with the ability to present to executive-level clients.
• A strategic thinker who adapts quickly to evolving client needs and market dynamics.
• Experience working on innovative projects such as AI-driven solutions, personalized medicine, or advanced clinical technologies is a plus.
• Fluent in English and German or French.

Benefits

What we offer
• An exciting & dynamic work-environment with complex projects and an unlimited professional growth opportunity, alongside a diverse, knowledgeable, and passionate team of outstanding professionals united by shared values of Excellence, Ownership, Growth Mindset, Empathy and Integrity
• A yearly education budget to steep your learning curve
• A yearly sport budget because a fit body leads to a fit mind
• A flexible work culture that prioritizes your work-life balance.
• A role with significant impact, influencing the lives of thousands and driving the company's growth
• A competitive compensation package

Check our LinkedIn and website to learn more about us & don't hesitate to contact us if you have any questions.