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Begleite im Team B2 C Lead Management Sanierung unsere Endkunden in der Romandie auf ihrem Weg zu einer neuen Meier Tobler Heizung - vom ersten Interesse bis zur abgeschlossenen Sanierung - und gestalte so die Energiewende in der Schweiz mit.

Mit diesen Arbeiten sorgst du für glückliche Kunden:
Erste Ansprechperson für unsere Endkunden mit Interesse an einer Heizungssanierung primär am Telefon, aber auch per E-Mail.

Aktive Endkundenbetreuung inkl.

Validierung und Qualifizierung von Anfragen/Leads im Bereich Heizungssanierungen, Nachfassen und Koordination von Sanierungsberatungen Begleitung und Vorantreiben der Leads im Sanierungsprozess gemäss den internen Prozessen und Richtlinien Koordination zwischen den verschiedenen Schnittstellen (Endkunde, Verkaufsberater, Installateure, Back-Office usw.) im zugewiesenen Gebiet, inkl.

Datenpflege in den IT-Systemen Pflegen der Endkundenbeziehungen und Festigung der Endkundenzufriedenheit Für unseren gemeinsamen Erfolgt bringst du mit:
Eine abgeschlossene Ausbildung (von Vorteil im kaufmännischen Bereich) mit hoher Affinität zu Technik Interesse und Verständnis an erneuerbaren Energien bzw.

erneuerbaren Heizungsmöglichkeiten und den damit verbundenen gesetzlichen Gegebenheiten Mehrjährige Erfahrung im telefonischen Kundenmanagement (in- und outbound) Gute IT-Kenntnisse (M365, Erfahrung mit CRM Systemen, etc.) Verhandlungssichere Französischkenntnisse (mind.

C1) mit guten Deutschkenntnissen (mind.

B1) Proaktive, kommunikationsstarke und engagierte Persönlichkeit

Read the full job description and apply online on the recuiter's web-site

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