Senior Relationship Manager, CH, Lang: ENG/GER

As a Moonshot Investor Relations Specialist & Sales Consultant, you are responsible for qualifying investors from the initial stages of their membership application through the entire consultation process.
Are you a team player, well-spoken, social, self-motivated, energetic, and driven? Then you are welcome to become part of Moonshot's incredible growth success story.
With this position, you are one of the first touchpoints for prospects, setting the tone for the sales cycle and being responsible for converting prospects.
For your success, completing our Product & Sales Academy is fundamental.
You will gain deep product knowledge before you start.
The more you already know about investments, the better.
A Moonshot principle to success is building personal and meaningful relationships.
A Moonshot experience should feel like entering a luxury boutique.
It starts with you as a frontline representative to refine everything.
You will create the first impression prospects have with us, ensuring you have the skills to make a lasting impact on our potential customers.
Responsibilities Communicate with our members and prospects; cold calling doesn't exist for us.
We only speak to people interested in what we do.
Build customer relationships to identify their needs and qualify their interests, ensuring customer satisfaction.
Conduct intelligent and engaging conversations, presenting product information once you have identified customer needs.
Manage your own customer portfolio, acting as the focal point of contact between the company and the customer to ensure the greatest satisfaction and retention.
Drive membership sign-ups, usage, and interactions.
Report and communicate with MAMMA, the Moonshot Administration Master-Management Application, which helps manage tasks and reminders.
Expand current users' awareness, educate, engage for referrals, identify new opportunities, and develop account intelligence.
Follow up with potential customers who expressed interest.
Perform active and seamless follow-up, maintaining proximity with existing customers to ensure satisfaction and identify new potential needs.
Work closely with marketing, sales, growth hacking, and product teams to develop leads using case opportunities through direct engagement and insight tools.
Requirements A Bachelor's degree or equivalent.
Experience in fast-paced business environments, particularly in sales, marketing, market research, financial services, consulting, business development, investment banking, or client success roles.
Fearlessness and willingness to engage with new people and pitch the Moonshot value proposition.
Successful completion of coursework in sales techniques, marketing, and communication is an advantage.
Exceptional and professional communication skills, both verbal and written, paired with excellent listening skills and a positive, energetic presence.
Ability to manage multiple requests and time demands simultaneously, including solid time and task management and prioritization skills.
Ability to work independently as well as part of a team in a fast-paced environment.
A positive can-do attitude and tireless work ethic; a team player with a strong desire to compete and win.
A powerful intellect and a desire to become a guide on Alternative Investments quickly, with a commitment to continuous learning.
Must live and breathe startups, thriving in a busy, dynamic environment with broad responsibilities.
Fluency in English and German (verbal and written) is required.
A valid driver's license.
Work from anywhere Our local team members work 2 days per week in the office and the rest from home or remotely anywhere in the world.
If you prefer not to come to the office, that's okay too.
Performance counts, not the work attire.
We trust you.
Go places Top performers can relax and work while traveling from A to B.
We cover the costs of our own driver or Uber.
Training like a boss Should be ok In case of an accident or illness, you are privately insured.
Grow with us We help you get the education you need.
Get access to off-work schooling and courses.
Go-offline Feel like working 40%, 60%, 80%, or 92.5%? No problem, you decide.
We auto-adjust the terms as you please with a very short lead time.
Ready to join? Become a Moonshot Member and enjoy superior membership perks from the companies and products we invest in.
Find out first about our new developments & exclusive offers
•