Audiometric Technician

Government of Yukon - Health & Social Services - Hearing Services

Location: Whitehorse, YT Y1A 2C6 CA (Primary)

Job Type: Permanent

Full/Part Time: Full-time

Standard Hours Bi-weekly: 75

Classification: ST09

Salary: $68,518.00 - $79,255.00

Union: YEU

Days Off: Saturday/Sunday

Travel: 0%

Admissibility: Open to all Candidates, Preference - Canadian Indigenous Ancestry, Preference - Yukon First Nations ancestry

This competition is open to all candidates who meet the above noted Admissibility. A hiring preference will apply for qualified candidates of Canadian Indigenous ancestry, with a priority for qualified Yukon First Nation candidates. This initiative is in support of Yukon government's goal for a representative public service. For more information on the hiring preference visit yukon.ca/hiring-preference.

Job Summary and Requirements:

This posting will be used to fill 1 permanent full-time position working 75 hours bi-weekly. It will establish a 12-month eligibility list which may be used to fill similar positions. This job is based in the thriving and diverse city of Whitehorse in the beautiful Yukon.

Who we are:

The Hearing Services Unit provides diagnostic audiological evaluations, hearing screenings, hearing aid evaluations, dispenses hearing aids and provides follow-up to the general public. This unit also supports multi-professional care in collaboration with specialist clinics, long-term care facilities, Student Support Services, and the Child Development Centre.

Your role:

Reporting to the Manager, Hearing Services, this position leads the technical and administrative aspects of hearing aid care with a strong customer service focus, including: funding applications, hearing aid consultations, ordering/receiving hearing aids and related products, fittings, follow-up care, reprogramming and troubleshooting hearing aids. Other duties include assisting audiologists with hearing assessments, coordinating and conducting in-school and newborn hearing screenings, maintaining clinical equipment, and clinical supply ordering.

Important application and job requirements:

Please submit your resume clearly demonstrating how you meet the qualifications below. Selections for further consideration will be based solely on the information you provide in your resume.

• Current license with a regulatory hearing instrument practitioner authority in a Canadian jurisdiction; a student or restrict license may be considered.
• Recent experience working as a hearing instrument practitioner or related (including practicums);
• Experience performing administrative and financial support duties;
• Experience using a variety of computer programs, including database programs, Microsoft Office, and patient management software.
• Experience with children in a professional environment would be an asset.

An underfill appointment may be offered to recent graduates needing practicum hours for licensure or to applicants actively working toward Canadian licensure.

Desired knowledge, skills and suitability:

If selected for an interview, candidates should have, and may be assessed on, the following:

• Commitment to excellent client service
• Strong communication skills, both oral and written
• Professionalism
• Strong interpersonal skills
• Strong organizational skills with ability to multi-task.
• Ability to respect and maintain confidentiality.
• Ability to work collaboratively and positively contribute to a team environment.

You must meet the following conditions before being hired, or within the time frame noted:

• Current licensure with College of Hearing Aid Practitioners of Alberta (or proof of licensure within 3 months of hire as an underfill appointment)
• Valid Class 5 Driver's Licence or equivalent
• WHMIS 2015 (within one month of hire)

Job requirements:

This job requires you to perform, and/or be exposed to, the following:

• Ability to work with, and support, clients with hearing impairments.
• Ability to work with sometimes difficult or highly emotional clients.
• This position works in a normal office environment.
• It is required to be able to lift 25 lbs in order to move and manoeuvre audiometric equipment. Physical effort includes sitting at desk, and standing and bending when providing care, assessments, and evaluation to patients.
• This position lives and works in Whitehorse, Yukon; working hours are from 8:30am to 5:00pm.