2025 Summer - Client Advisor Student Yukon

PH and N Institutional
CA - Yukon - Whitehorse
February 4, 2025
Management

Job Summary

Are you 2-3 years away from graduation and plan to pursue a career in banking? We have a Student Intern role available in Whitehorse, Yukon.

How It Works

Start Date: May 5, 2025
End Date: August 15, 2025

In order to be eligible for this 4-month Student position, you must either:

Be returning back to school after the work term ends
If you are not returning back to school (i.e., are graduating in August 2025), you must require the work term as a mandatory component in order to graduate successfully.

What is the opportunity?

Open the door to the first of many opportunities at RBC and experience the challenges and rewards of working in the financial services industry. If you have the drive to deliver exceptional customer service, you can build a great career with us and gain progressive learning opportunities year over year through our Internship Program.

You will gain foundational skills as a Client Advisor, the face of RBC. You work on the front lines, serving clients, carrying out transactions, solving problems, and spotting sales opportunities. This is an important role providing advice to clients and finding solutions that meet their individual needs.

What will you do?

Serve clients by delivering exceptional customer service through completing transactions, engaging in needs-based conversations, and communicating with clients throughout the branch.
Identify needs and provide tailored financial advice and solutions to clients, when possible, at the point of first contact.
Contribute to team sales results by listening and spotting opportunities to offer additional advice, introduce clients to the capability of RBC partners, or personally fulfill client solutions.
Understand & resolve client concerns, where possible, at first point of contact.
Educate & assist clients with using RBC digital capabilities.
Manage risks by adhering to compliance routines, processes, and controls to protect client and shareholder interests while completing transactions.

What do you need to succeed?

Must-have

Proven customer service skills, drive and self-motivation, as well as excellent communication skills and emotional intelligence.
Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.).
Personal flexibility to work a variety of hours including evenings and weekends.
Eagerness to learn and determination to succeed.

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Excellent career development and the potential to return each summer for progressive opportunities until graduation.
A world-class training program in financial services.
Leaders who support your development through coaching and managing opportunities.
Work in a dynamic, collaborative, progressive, and high-performing team.

Job Skills

Communication
Computer Literacy
Detail-Oriented
Interpersonal Relationships
Listening Effectively
Personal Development
Personal Initiative
Teamwork

Address

4110 4 AVE: WHITEHORSE

City

WHITEHORSE

Country

Canada

Work Hours/week

37.5

Employment Type

Full time

Platform

PERSONAL & COMMERCIAL BANKING

Job Type

Student/Coop (Fixed Term)

Pay Type

Salaried

Posted Date

2025-01-22

Application Deadline

2025-02-07

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.

We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

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Read the full job description and apply online on the recuiter's web-site

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