Security Operations Analyst

When you join ALS, you join a purpose and values-driven team that empowers you to innovate, create, and thrive.

Our global team turns up each day with passion and commitment to do amazing things, always challenging our thinking to find ways to solve some of the world's most complex problems for a safer, healthier world.

About the role

Remote | Full-time

The Security Operations Analyst will be based in the Americas region and reporting to the Global Information Security Director.
The Security Operations Analyst will respond to all alerts and incidents reported globally; take action to protect customer, employee and business interests through containment as needed, and provide technical oversight on security requests.

Key Responsibilities:

• Actively monitor security alerts and reports; monitor systems and networks for potential intrusion and inappropriate internal and external access.
• Respond to notices within agreed upon service level agreements timelines with external vendors and internal staff.
• Work with regional IT management and staff to ensure the effective application and operation of security measures, controls, and procedures.
  This includes related areas such as patching, Office 365 security, anti-virus, backups, and system administration.
• Work closely with the appropriate IT Operations staff on the implementation of components such as intrusion detection/prevention, data leakage prevention, content filtering, firewall compliance, vulnerability, and security event management.
• Work with assigned internal IT staff and external service providers to analyze security incidents and coordinate the incident response; contain, eradicate, recover, determine root cause, develop corrective action plans, and remediate.
  Manage remediation plans toward closure.
• Assist in preparing security incident reports, evidence collection, chain of custody, and validation efforts.
• Contribute to the design and documentation of cyber security solutions across all cyber domains.
• Review, update, and manage the documentation, testing and validation of security controls.
• Coordinate operational security activities with outside vendors.
• Work with the Global Information Security Director responsible to create and provide security status reports to the CIO and Chief Sustainability Officer.
• Provide guidance and support for the Service Desk and IT Support staff in the handling of security related issues.
• Stay up to date on the latest threat intelligence and emerging technologies, to anticipate security breaches and respond proactively.
• Communicate to the wider IT team on new threats and vulnerabilities with the potential to impact on ALS IT and business operations.
• Work with IT leadership to develop policy, procedures, and training that meet ALS Global security requirements.
• Participate in change management, review, and approval process.
• Design, administer, and execute quarterly security assessment and training exercises.
• Respond to third party risk assessments and security questionnaires as needed.

About you:

• Excellent interpersonal, planning and communication skills.
• Maintain confidentiality and integrity.
• Highly organized and flexible.
• Sound decision making, problem solving and preventive measures skills.
• Demonstrates accountability and a team player.
• Ability to investigate, resolve and respond to queries.
• Inspires and drives excellence in all aspects of work.
• Interact and communicate in a respectful manner taking into consideration the diverse cultures.

Required Qualifications:

• Grade 12 required.
• CISSP, CASM, Security+ or similar.
• Experience with Linux/Unix.
• Experience with EDR (Endpoint detection and response).
• At least 3-5+ years' computers and networks experience within multinational companies.
• Experience in both Domain and Workgroup environments.
• Networking (LAN, Wi-Fi).
• Router, Switch and network device configuration.
• Skills in English, Spanish and Portuguese are advantageous.
• Ability to travel.

Working at ALS

Our people are our most valuable asset and drive our success at ALS.
We are a diverse community of dedicated professionals united by our passion to make a difference in the world.
We reward excellence and uphold our values in our work and how we treat each other.
At ALS, you'll be supported to expand your skills and develop new ones so you can reach your full potential.
We invest in our people with a range of programs and provide opportunities across the company, giving our people scope to grow diverse careers and develop as leaders.
We want everyone to have a safe, flexible and rewarding career that makes a positive impact on our people, the planet and the communities where we work.

Our benefits include:

• An estimated annual salary ranging from $90,000 - $110,000 at the time of posting.
  Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or training.
• Structured wage increases.
• Comprehensive benefit package specific to your work status (including extended medical, dental, and vision coverage, access to company perks, life and disability insurance, retirement plan with company match, employee assistance and wellness programs).
• Additional vacation days for years of service.
• Business support for education or training after 9 months with the company.
• Learning & development opportunities (unlimited access to e-learnings and more).

Please note:
Benefits vary based on employee status.

About ALS

ALS is a global leader in scientific testing, providing comprehensive testing solutions to clients in more than 60 countries across a wide range of industries, including environment, food and beverage, mining, personal care, pharmaceutical, healthcare and equipment reliability.
Using state-of-the-art technologies and innovative methodologies, our dedicated international teams deliver the highest-quality testing services and personalized solutions supported by local expertise.
We help our clients leverage the power of data-driven insights for a safer and healthier world.

Everyone Matters

ALS is proud to be an equal opportunity employer and is committed to fostering an inclusive work environment where the strengths and perspectives of each employee are both recognized and valued.
Qualified candidates will be considered without regard to race, color, religion, national origin, military or veteran status, gender, age, disabilities, sexual orientation, gender identity, genetic characteristics protected by the law.
We invite resumes from all interested parties, including women, Indigenous persons, members of minority groups, and persons living with disabilities.
ALS also welcomes applications from people with all levels of ability.
Accommodation is available on request for candidates taking part in all aspects of the selection process.