Salesforce DevOps Lead & Release Manager

Job Summary

What is the opportunity?
As the Salesforce DevOps Lead & Release Manager within Wealth Management Canada (WMC), you will have a critical leadership role in the implementation and management of Salesforce Financial Services Cloud (FSC) as the core WMC CRM platform, providing technical leadership into the overall solution design that accounts for how key CRM internal aspects need to be setup, as well as integration points and processes to implement the functional capabilities needed for CRM to transform RBC WMC's ability to engage with clients and derive key data driven analytics.
You'll be leading a diverse and inclusive agile lab across multiple programs that deliver solutions on Salesforce FSC and Lighting platform, along with critical Kafka (Java) development for near real-time data integrations between Salesforce and downstream producers/consumers.
The successful candidate will be excited to join and lead a team that employs the latest in Salesforce technology, scaled agile practices, as well as DevOps/SRE to stand up an infrastructure that supports the Salesforce Platform for RBC WMC.
What will you do?

Lead, manage and own the DevOps pipeline and process efficiencies, advocating for developer productivity.
Design the environment strategy and lead the development teams to the correct branching strategy based on the release goals of our program.
Act as a release manager, approving configuration and coded items to be deployed between environments. Where appropriate, this could include deploying changes.
Continuously raise our standard of engineering excellence by implementing standard processes for coding, testing, and deployment.
Stay current on Salesforce's development platform and implement Salesforce development best practices, following the RBC internal standards and guidelines.
Experience in building and enhancing CICD pipelines and tools to deploy Salesforce Packages (e.g., Flosum, Gearset, Jenkins, Copado).
Design process/schedule to deliver completed development to various environments.
Design and write build scripts.
Verify successful continuous delivery deployments.
Maintain a version control repository.
Design a comprehensive branching structure that fits the needs of a delivery team with parallel major and minor releases.
Coordinate releases to our production environment with our Production Support Team.
Review continuous delivery validation builds for failures.
Move development and configuration work between version control branches.
Resolve deployment issues with development and configuration teams.

What do you need to succeed?
Must-have

A minimum of 8 years of related or equivalent experience.
Proven experience managing system changes without interruption to the user.
Experience working with Agile methodology.
Familiarity with Continuous Integration tools such as source control, and automation.
Strong communication skills.
Hands-on experience with Continuous Integration/Continuous Delivery tools such as Jenkins, Github Actions, Urban Code Deploy.
Experience integrating DevOps pipelines with code scanning tools such as Checkmarx.
Experience using DevOps tools such as Flosum, GearSet and Copado.
Salesforce Certifications: Salesforce Administrator.

Nice-to-have

Experience implementing CRM solutions in the financial sector.
Flosum Professional Certification.
Flosum Expert Certification.

RBC is committed to supporting flexible work arrangements when and where available. Details to be discussed with Hiring Manager.
What's in it for you?

A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
Leaders who support your development through coaching and managing opportunities.
Ability to make a difference and lasting impact.
Work in a dynamic, collaborative, progressive, and high-performing team.
A world-class training program in financial services.
Flexible work/life balance options.
Opportunities to do challenging work.
Opportunities to take on progressively greater accountabilities.
Opportunities to build close relationships with clients.
Access to a variety of job opportunities across business and geographies.

Job Skills
Application Development, Application Integrations, Application Maintenance, Applications Architecture, Commercial Acumen, Enterprise Application Delivery, Information Technology Management, Programming Languages, Software Development Life Cycle (SDLC), System Applications.
Inclusion and Equal Opportunity Employment
At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients, and communities.
We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.
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