Director of Sales, SMB

We are currently seeking a Director of Sales in Vancouver.

Who you are:

The Director of Sales will lead and inspire a dynamic team of sales professionals, focused on driving growth in our high velocity, SMB space (1-4 users). This person will oversee a team of approximately 30 salespeople, including frontline managers, and will play a critical role in executing the overall strategy for the Velocity Sales segment. Reporting directly to the Senior Director of Velocity Sales, this leader will be a key partner in shaping the future of the segment and will collaborate closely with their East Coast counterpart, Marketing, BDR/SDR teams, and other cross-functional stakeholders. We're looking for a hands-on, data-driven leader with a proven track record of scaling and enabling high-performing SMB sales teams. As a second-line leader, this individual will bring operational rigor, a talent-centric mindset, and a deep focus on team enablement and performance.

What you'll work on:

Lead, mentor, and develop a high-performing sales team of ~30 individuals, including frontline managers, within the Velocity Sales (West) segment.

Foster a positive, performance-oriented culture that attracts and retains top talent while promoting accountability and team development.

Serve as a culture carrier, championing the company's values and cultivating an environment of collaboration, diversity, and inclusion.

Sales Strategy & Execution:

Contribute to the development and execution of the overall sales strategy for the Velocity segment, collaborating closely with the Senior Director, Director of Velocity Sales (East), and other stakeholders.

Execute the go-to-market strategy for the West region, ensuring alignment with company objectives and maximizing market penetration.

Drive outbound sales efforts and partner closely with Marketing, BDR, and SDR teams to optimize lead generation and pipeline growth.

Enablement & Performance Optimization:

Dive deep into team performance to identify gaps, provide ongoing coaching, and enable the team through tailored development plans, training, and performance management.

Use data-driven insights to continuously optimize sales processes, individual seller performance, and overall team efficacy.

Collaborate with the Sales Enablement team to ensure the tools, resources, and training are in place to maximize productivity and sales efficiency.

Collaboration & Stakeholder Management:

Work closely with cross-functional teams, including Marketing, Product, BDR/SDR orgs, and Customer Success, to ensure a unified approach to the customer journey and revenue growth.

Act as a strategic partner to the Senior Director of Velocity Sales, sharing insights and feedback to enhance the segment's overall strategy and execution.

Set and monitor key performance indicators (KPIs) for the West region, ensuring that metrics are aligned with company objectives and segment growth targets.

Leverage data to drive decision-making, regularly reviewing performance at the team and individual levels to make informed adjustments to strategy and execution.

Provide regular reporting and analysis on the performance of the West team, including wins, challenges, and actionable insights for improvement.

Talent Development & Retention:

Attract, recruit, and retain top talent within the sales organization, ensuring the development of a strong bench of future leaders.

Foster a culture of continuous learning, providing ongoing coaching, career development, and growth opportunities for all team members.

Ensure succession planning and personal development initiatives are in place to support the long-term growth of the team and individual contributors.

What You Bring:

• 8+ years of sales leadership experience, with at least 3 years as a second-line leader managing frontline managers in a high-growth SaaS or SMB environment.

• Proven success scaling SMB sales teams and driving revenue growth in fast-paced, hyper-growth organizations.

• Strong operational focus with the ability to dive deep into data and metrics to optimize team performance and sales efficiency.

• A culture carrier with a passion for leadership, people development, and fostering a positive, collaborative team environment.

• Experience working cross-functionally with teams like Marketing, Product, and BDR/SDR to drive a cohesive go-to-market strategy.

• Demonstrated ability to contribute to high-level strategy while also executing on day-to-day operational objectives.

• Excellent communication and relationship-building skills with both internal teams and external stakeholders.

• Experience leveraging sales enablement tools and technologies to drive team productivity and performance improvements.

• Highly collaborative with the ability to work effectively across functions and with remote teams.

What you will find here:

Compensation is one of the main components of Clio's Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Some highlights of our Total Rewards program include:

• Competitive, equitable salary with top-tier health benefits, dental, and vision insurance.

• Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, and Dublin) to be in office min. once per week on our Anchor Day.

• Flexible time off policy, with an encouraged 20 days off per year.

• RRSP matching and RESP contribution.

• Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years.

Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility:

Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

Learn more about our culture at clio.com/careers.

This is a historic moment in the growth of legal technology! As the first legal practice management unicorn globally, and one of only a handful of Canadian unicorns, this is only the beginning.

If you've ever wanted to do the best work of your career, while having a meaningful impact in the lives of others, then Clio is the place for you.