Sr. Field Tech

Position Summary:

A Sr. Field Technician requires a qualified, service-oriented individual to perform commissioning, maintenance, troubleshooting, repair, upgrades, and in-house manufacturing of various power system equipment. The candidate is responsible for providing our clientele with safe and reliable technical field service support. They must be able to manage small to large size projects with good supervisory and organizational skills. They must be self-directed and very committed to customer satisfaction. Excellent communication skills with clients, peers and management are essential.

Duties and Responsibilities:

• Work on high, medium and low voltage power systems. Performing safe work in utility, industrial, commercial, and marine sectors.
• Communicate with clients, peers and management for effective problem resolution and transfer of pertinent information.
• Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
• Ability to walk through customers' sites, inspect problem(s) and report problem(s) to Sales and Project Management.
• All work and decisions shall be conducted in strict compliance of all regulatory laws.
• Responsible for transformer and switchgear painting and paint prep. Specific duties include remove, clean and re-gasket all removable components, remove fluid, refill fluid and process fluid as per company and customer guidelines.
• Service, maintain, repair, assemble, troubleshoot and commission electrical apparatus and protective devices.
• Operate various types of electrical test equipment, analyze test data and compile technical reports for the clients.
• Complete test reports in company software in a timely manner.
• As directed, complete service and repair work at Customer location(s).
• Must be able to work weekly and/or weekend overtime. Holiday work is scheduled as per business/Customer need.
• Comply with all safety requirements, including proper use of personal protective equipment and operation of equipment in a safe and competent manner. Understand and meet all departmental safety objectives and goals.
• Keep assigned work-area clean, organized, and orderly. Ensure all safety and industrial hygiene requirements are maintained.
• Work with members of a team to effectively complete work assignment. Receive information from team members regarding customer needs and product requirements and utilize this information to perform one's function.
• Other duties as assigned.

Job Requirements

• High School diploma/GED or equivalent experience and 5 years of experience in a related field.
• Knowledge of the National Electrical Code and various industry standards, such as NETA, OSHA, IEEE, and NFPA.
• Experience maintaining and commissioning high, medium, and low voltage electrical apparatus and protective devices. Ability to use and understand various test equipment from manufacturers like Omicron, Megger, Doble, etc. Previous NETA certification will be considered a strong asset. Any experience with ETAP/SKM/EasyPower and various CAD software will be considered a strong asset.
• Good understanding of industry standards such as CSA, UL, IEEE, ANSI/NETA etc.
• Prefer experience with most of the following or similar:
  MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military.
• Be self-motivated, outgoing, client-oriented with effective time management skills.
• Experience with project management and project team leadership will be considered an asset.
• Complete projects consistently on budget and at a reasonable contribution.
• Excellent verbal and written communication skills. Proficiency with Microsoft Office applications.
• Ability to complete on-site job reports.
• Possess a valid driver's license.

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

• We do it right
  • We pride ourselves on our integrity and expertise. We don't cut corners.
  • You perform job responsibilities safely, efficiently, and thoroughly all day, every day.
  • You conduct yourself professionally, ethically, and honestly.
  • You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.
  • You are on time and preplan time off.
  • You produce a quality product.
• We are customer driven
  • Our number one concern is our customer and our long-term relationships with them prove our dedication.
  • You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.
  • You promote goodwill by handling all contacts (example:
    coworkers, management, vendors, customers, etc. ) with respect, courtesy, cooperation, attentiveness and follow instructions from management.
• We focus on growth
  • We are dedicated to growing the company and our employees.
  • You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.
  • You seek out new assignments and assume additional duties.
  • You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc. ).
• We solve problems
  • Every day is different, so we need to be innovative, decision makers, flexible and adaptable.
  • You efficiently and thoroughly complete assignments.
  • You perform work assignments independently.
  • You propose new ideas and find better ways of doing things.
• We get it done
  • We are efficient, reliable and no nonsense. We work hard, but we also play hard.
  • You follow through on commitments in a timely way.
  • You produce easily understandable and accurate reports that meet customer and/or Company expectations.
  • You actively listen. You seek advice and help as appropriate.
  • You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc. ).
• We build strong relationships
  • Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our cust.