Who We Are:
At OPENLANE we make wholesale easy so our customers can be more successful.
We're a technology company building the world's most advanced-and uncomplicated-digital marketplace for used vehicles.
We're a data company helping customers buy and sell smarter with clear, actionable insights they can understand and use.
And we're an innovation company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
Our Values:
Driven Waybuilders. We pursue challenges that inspire us to build, create and innovate.
Relentless Curiosity. We seek to understand and improve our customers' experience.
Smart Risk-Taking. We transform risk into progress through data, experience, and intuition.
Fearless Ownership. We deliver what we promise and learn along the way.
What We Offer:
Competitive pay
Employer-paid medical, dental, and vision benefits
Immediately Vested RRSP (Canada) with company match
Paid Vacation, Float, and Care Time
Employer-paid Short-Term Disability, Life Insurance, and Accidental Death and Dismemberment (AD&D)
Long Term Disability
Robust Employee Assistance Program through Telus Health
Employer paid Leap into Service Day to volunteer in your community
Tuition Reimbursement for eligible programs
Stock Options at a discounted rate after 6 months of continuous employment
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and rapid advancement
We're Looking For:
We are seeking a Sales Representative to grow our Local Fleet Program. As part of our customer service team, you will focus on lead generation for local fleet consignment through OPENLANE's dealer marketplace. In this role, you will actively drive the sales growth for the local fleet program in the local market, leveraging your sales expertise to contribute to revenue generation.
You Are:
Driven. You are motivated to find consignment opportunities that will grow weekly sales volume for local fleet vehicles
Excellent communicator. You possess strong oral communication and presentation skills.
Persuasive. You can identify benefits for consumers considering using OPENLANE's marketplace, including ancillary services.
Team Oriented. You will partner with our other team members, including sales, administration, and accounting to maintain and grow sales volume.
You Will:
Drive superior customer experience to ensure customer satisfaction and build a referral network.
Develop and grow new and existing local fleet accounts by executing proper sales strategies, including making visits to local fleet prospects,
Collaborate with market and sales leadership on local targets and marketing efforts
Support growth of the local fleet customer base and act as a liaison between all Vehicle Logistics Center (VLC) departments, including sales representatives, consignment dealers and other VLC departments.
Handle and close local fleet at auction and digital if-bids, ensuring a high-level conversion rate.
Educate customers on the best ways to utilize our systems and services, including pricing and negotiating bids.
Ensure ancillary services such as transport and shop services have been scheduled and completed.
Generates/prepares reports by gathering data from computerized systems (i. e. inventory reports and sales summary)
Supporting related customer service requirements; which may include answering calls, greeting walk in customers, taking payments, and processing requests
Ensuring customer satisfaction by communicating with clients; identifying & resolving issues in a timely manner
Facilitate the seller cheque process and ensure all assigned accounts are in good standing
Perform auction day duties such as customer service, auction representation and post-sale reporting.
Utilize OPENLANE's CRM to log calls, run reports, and view dashboards.
Must Haves:
1-2 Years' of sales experience within a related field
A good understanding of methods for promoting and selling products and services.
Proficiency in Google Products and computer skills.
Valid driver's license in the province of employment.
Effective customer relations, communication, enthusiastic, persuasive and interpersonal skills
Nice to Haves:
Prior experience within the automotive remarketing industry
Experience with AMS, VTrace, and other OPENLANE systems
Familiarity with the automotive industry
Sound like a match? - We can't wait to hear from you!
Note: This job description in no way states or implies that these are the only duties to be performed by incumbents in this position. Employee(s) will be required to follow any other job-related instruction or duties requested by an authorized person. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
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