Lead Quality Assurance

A career as Lead Quality Assurance at National Bank is to work with a team of approximately 30 people who are specialists in information technology.
Your leadership and coaching skills, delivery experience and quality testing will be assets to reach your full potential.
Our structure and management style offer a high degree of autonomy and accountability in a dynamic work environment.
We also offer the opportunity to grow within a strong, nationally based company.
Your job

Coaching and contributing to the development of team members at different seniority levels
Contribute to the demand management of automated tests, manual tests, analysis of changes and maintenance of existing tests
Maintain and evolve the SAP platform and ECM ecosystem technology ecosystem and its various modules deployed at the Bank
Work closely with business areas for automated and manual test requests on SAP platform and ECM ecosystem
Actively participate in quality assurance testing
Drive innovation and continuous improvement to ensure high performance solutions, ensuring efficiency and engaging user experience
Collaborate with cross-functional teams to communicate and apply bank standards
Manage matrix resources and ensure the implementation and maintenance of an optimal quality assurance practice
Value a culture of learning, team engagement, continuous improvement and recognition
Establish and improve performance indicators (KPIs) and the tools inherent in order to properly understand the quality of tests and estimates of the team's work.
Your team
The IT and Operations sector is made up of more than 5,500 experts who work in an agile, proactive and collaborative manner to seize opportunities, stay on top of technology and continuously improve processes.
Reporting to the Senior Manager, Cross-functional, ECM and SAP Platform.
Our team stands out for its commitment to make the SAP platform and the Bank's document management tools stable and efficient, in addition to maintaining it and evolving the tools to improve the Bank's process performance, With the objective of generating efficiency and effectiveness.
We aim to offer you maximum flexibility to promote your quality of life.
This is reflected in a hybrid working environment (2 days per week in person), as well as a flexible and adaptable schedule.
The Bank values continuous development and internal mobility.
Our customized training programs, based on learning in action, allow you to master your profession and develop new fields of expertise.
Prerequisites

Industry-related university degree and several years of relevant experience, including in an SAP environment and ECM ecosystem
Ability to communicate and negotiate with suppliers and manage multiple partners simultaneously
Experience in an IT lead position for multidisciplinary teams in an agile delivery environment
Experience in managing the life cycle of the IT asset portfolio, its availability, operational support and associated budgets
Experience in project management
Understanding of application development cycle, DevSecOps tools, and agile methods, Jira, SAFe for delivery and operational support
Proven experience in automated testing and manual testing
Knowledge of test frameworks:
Selenium, Postman SoapUI, ReadyAPI, Rest Assured
Knowledge of AWS
Knowledge of tools such as Git/Bitbucket, JUnit, Maven, Jenkins
Experience in Javascript/python development (Java is an asset)
Knowledge of monitoring tools such as Splunk, Datadog, an asset
Knowledge of banking environment and related technologies is an asset.

Your benefits In addition to competitive compensation, upon hiring you'll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
• Health and wellness program, including many options
• Flexible group insurance
• Generous pension plan
• Employee Share Ownership Plan
• Employee and Family Assistance Program
• Preferential banking services
• Opportunities to get involved in community initiatives
• Telemedicine service
• Virtual sleep clinic These are a few of the benefits available to you.
We have an offer that keeps up with trends as well as your needs and those of your family.
Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience.
We actively listen to employees' ideas.
Whether through our surveys or programs, regular feedback and ongoing communication is encouraged.
We're putting people first We're a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people.
Our mission is to have a positive impact on peoples' lives.
Our core values of partnership, agility, and empowerment inspire us, and inclusivity is central to our commitments.
We offer a barrier-free workplace that is accessible to all employees.
We want our recruitment process to be fully accessible.
If you require accommodation, feel free to let us know during your first conversations with us.
We welcome all candidates! What can you bring to our team? Come live your ambitions with us!