Finance - Accounts Receivable

When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders, and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customer service.

With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies, and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S.

At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:

• Competitive Compensation
• Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
• 401K (generous retirement benefits) with a Company Match
• Paid Holidays and Paid Time Off

Job Title: Accounts Receivable Clerk
Department: Finance
Direct Report: Accounts Receivable/Accounts Payable Supervisor
Location: Montreal
Prepared Date: 06/04/2024

SUMMARY
Under direct supervision of the Director of Credit and Collections, the Accounts Receivable Clerk performs the daily NDS deposit functions for customer payment and enters notes in Credit Strategy. Further, conducts research for short pays, over payments, and skipped invoices and ensures the accuracy of invoices. Correspond with clients and sales team to follow up on outstanding payments, resolve any billing-related issues with special projects, and communicate with customers and sales representatives positively and proactively.

EDUCATION and/or EXPERIENCE:

• High school diploma or G.E.D.
• A minimum of two years of relevant experience and/or training, or equivalent combination of education and professional experience.

SKILLS:

• Proficiency in computerized accounts receivable programs.
• Intermediate to advanced skills in Microsoft Office Suite, with particular emphasis on Excel.
• Exceptional communication skills, with the ability to interpret and process both written and oral instructions effectively.
• Ability to independently define problems, collect data, establish facts, and present practical solutions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare customer checks for posting by sorting in customer number sequence.
• Post daily transactions, including cash, cheque, direct deposit, and credit card deposits, in the accounting system.
• Maintain customer accounts in the accounting system and related files and records in accordance with company practices and regulatory requirements.
• Open accounts for new customers and modify existing customer information in the system, as necessary.
• Issue and dispatch monthly account statements to customers within established time frames.
• Print aging lists of clients by terms and process invoice payments via credit card.
• Post Non-Sufficient Funds (NSF) transactions, including NSF fees into the system and refer daily NSF activity to sales representative or Collection Specialist, as applicable.
• Enter post-dated cheques into the system and file in chronological order.
• Provide accounts receivable aging report to sales representative on weekly basis.
• Refer customer records to collection agencies, lawyers, or trustees, and follow up on these accounts as required.
• Complete credit reference forms for customers as requested.
• Research customer profiles on Equifax for credit approval purposes.
• Maintain accuracy of price records in the system daily; Prepare and distribute the weekly price list and client special 25 prices monthly to sales representatives.
• Prepare allowance for doubtful Accounts (AFDA) schedule monthly; document and submit for approval small balances and bad debt adjustments.
• Reconcile and research customer payment discrepancies including invoice adjustments and payment application errors.
• Provide invoices and proof of delivery per customer's request.
• Provide outside auditors with requested information related to Accounts Receivable and customer account balances.
• Perform other tasks as directed by the Accounts Payable/Receivable Supervisor or Senior Management.

CORE VALUES:

• Teamwork - Contributes positively to team dynamics; prioritize team success over personal interest.
• Ethics - Treats individuals with respect; Upholds commitments; Inspires trust; Operates with integrity and ethically; Upholds organizational values.
• Professionalism - Interacts with others in a tactful and professional manner.
• Critical Thinking - Identifies and proposes viable solutions.
• Professional Courage - has the courage to bring potential issues to management's attention.

ENVIRONMENT:

• Fast-paced environment, adaptability to changing operational circumstances, ability to manage multiple tasks and meet deadlines.

BakeMark is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BakeMark via email, the Internet or in any form and/or method without a valid written agreement in place for this position from BakeMark HR/Recruitment will be deemed the sole property of BakeMark. No fee will be paid in the event the candidate is hired by BakeMark as a result of the referral or through other means.

BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.