With a career at The Home Depot, you can be yourself and also be part of something bigger.
Description du poste:
L'associé, Stationnement, s'occupe de charger la marchandise dans les véhicules des clients et s'assure que l'aire de stationnement est sécuritaire et accueillante pour les clients. Le service à la clientèle et les comportements du modèle Passez à l'ACTion jouent un rôle primordial dans ce poste, car l'associé, Stationnement, est souvent le premier et le dernier à interagir avec les clients qui visitent le magasin Home Depot.
Principales responsabilités:
Assurer la satisfaction de la clientèle
Respecter le modèle de service à la clientèle Passez à l'ACTion de Home Depot (accueillir le client, créer un lien et terminer par des remerciements).
Veiller à ce qu'il y ait toujours une quantité de chariots suffisante près de l'entrée principale du magasin.
Au besoin, poser des questions ouvertes concernant les projets des clients afin de déterminer leur niveau d'expertise et leurs besoins.
Aborder les clients pour déterminer s'ils ont besoin d'aide pour charger les produits dans leur véhicule ou leur chariot.
Déterminer le meilleur moyen de charger la marchandise de façon sécuritaire dans le véhicule du client conformément à la formation relative au chargement sécuritaire.
Maintenir la sécurité et l'intégrité
Veiller à ce que les sorties et les zones de chargement ne soient pas bloquées ou encombrées; balayer le devant de l'immeuble et la zone de chargement du bois d'œuvre et retirer les débris.
Respecter toutes les politiques et méthodes relatives à la sécurité et à la prévention des pertes.
Utiliser tout équipement en respectant les consignes de sécurité appropriées.
Compétences:
Communication efficace
Souci de la clientèle
Aptitudes:
Aptitudes pour les relations interpersonnelles
Sens de l'organisation
Souci du détail
Supérieur immédiat ou subordonnés:
Superviseur, Avant du magasin
Exigences relatives aux déplacements:
Aucune
Exigences physiques:
Se pencher, se courber, s'étirer et se tourner; soulever, pousser, tirer et déplacer des articles.
Travail hybride:
Selon l'établissement
Conditions de travail:
L'horaire est variable et peut inclure les soirs et les fins de semaine.
L'entrepôt peut être poussiéreux et bruyant.
Le titulaire du poste doit être prêt à travailler dans n'importe quelles conditions météorologiques, notamment durant le chargement ou le déchargement des produits.
Les portes sont souvent ouvertes, ce qui peut causer des courants d'air et des changements de température à l'intérieur.
Études:
Diplôme d'études secondaires ou l'équivalent.
Expérience professionnelle:
Un ou deux ans d'expérience dans le secteur du commerce de détail.
Expérience en direction:
s. o.
Accréditations:
Autres exigences:
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