La Caisse Alliance est une coopérative financière francophone. Elle emploie plus de 350 employés répartis dans 26 centres de services dans 24 communautés du Nord de l'Ontario. La Caisse détient un actif de plus de 2,3 G$ et offre des services financiers de qualité à environ 50 000 membres. Elle est fière d'apporter un soutien au développement économique de sa région et demeure un solide exemple de coopération.
Sommaire
Relevant de la direction opérations et transactions assistées, le représentant services aux membres sert les membres et clients souhaitant être accompagnés dans leurs transactions monétaires. Il conseille judicieusement le membre dans l'utilisation des produits et services et l'accompagne au besoin dans ses opérations. Il transmet aux membres de l'information de nature générale sur l'offre de service de la Caisse.
Responsabilités spécifiques
• Analyser les besoins des membres face aux produits et services offerts par la Caisse, faire des recommandations et effectuer la vente de ces produits afin d'assurer une offre de service complète;
• Être à l'écoute des besoins des membres et clients afin d'assurer leur entière satisfaction et de saisir les opportunités de vente;
• Informer et répondre aux questions des sociétaires quant aux différents services et produits offerts et les diriger vers les services appropriés;
• Réaliser des transactions monétaires et de convenance (ex. : dépôts, retraits, paiement de factures, changements aux comptes des membres, commandes de chèques personnalisés, dépôts, virement et retraits directs, relevés de comptes et autres;
• Balancer sa caisse en fin de journée et aider ses collègues au besoin.
Profil recherché
Scolarité : Diplôme d'études secondaires
Compétences principales :
• Maîtriser les deux langues officielles;
• Démontrer une grande capacité à apprendre sur le terrain;
• Être d'un abord facile et être orienté vers le client;
• Faire preuve de rigueur professionnelle et de minutie;
• Être apte à travailler en équipe;
• Avoir un bon sens de l'organisation et de la confidentialité;
• Connaître les produits et services de la Caisse.
Conditions de travail
Centre de services : Sturgeon Falls
Période de travail : Du lundi au vendredi
Statut d'employé : Permanent, temps plein, 36h/semaine
Rémunération : Selon le niveau N3 (20,85 $ - 25,76 $/h) de l'échelle salariale en vigueur
Les personnes intéressées à poser leur candidature doivent faire parvenir leur curriculum vitae,
au plus tard le 14 janvier 2025, à 16 h.
Nous offrons des chances égales à tous.
Des accommodements sont offerts sur demande pour les candidats qui participent à chaque étape
du processus d'embauche.
Les candidats sont sujets à l'approbation du cautionnement par l'assureur.
• N.B. Le masculin est utilisé dans le seul but d'alléger le texte.
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