Senior Advisor, Training and Performance Evaluation/Conseiller principal, Évaluation de la form

The Canadian Air Transport Security Authority (CATSA) has one (1) exciting indeterminate opportunity within the Operations branch at the CATSA HQ.

This position represents an opportunity for career-driven individuals seeking a position within an organization that inspires growth and promotes excellence to make a difference and contribute to CATSA's unique culture as it strives to excel in air transport security.

Why is CATSA a great fit for you?

CATSA is a world leader in aviation security and screening with a mandate to protect the public.
A Crown corporation, it features a mix of public service and private sector diverse backgrounds that reflect the varied background of its employees.
CATSA encourages innovation and creativity and offers a healthy and diverse workplace where employees work in an environment where they can be their true selves and feel energized and proud.

If you are a motivated professional seeking a position within a multifunctional and collaborative environment and you are looking for the next great adventure, CATSA is the place for you!

Summary of responsibilities:

The Senior Advisor, Training and Performance Evaluation is responsible for the effectiveness and continuous improvement of CATSA training programs through training evaluations, the development and ongoing monitoring of training performance metrics, as well as all reporting from CATSA's learning systems (CATSA User Portal (CUP), Learning Management System (LMS) and X-ray Tutor (XRT).
The Senior Advisor, Training and Performance Evaluation performs all other duties and responsibilities related to the position as required.

What you need to succeed

To qualify for the position, you must have:

1. Graduation from a recognized college or university with a specialization in Statistics, Economics, Business Administration, Mathematics, Education, or another specialty relevant to the duties of the position, or relevant working experience.
2. A minimum of six (6) years of experience leading large training evaluation programs.
3. Three (3) to five (5) years of experience developing multi-year evaluation plans, performing evaluations, ensuring evaluation objectives are adequately addressed.
4. Three (3) to five (5) years of experience working on projects and ensuring milestones are met on a timely basis and ensuring project costs are within an approved budget.
5. Experience working with various training evaluation models such as Kirkpatrick, ROI, and Brinkerhoff's Success Case Method and the ability to identify and recommend the appropriate model for each project.
6. Ability to collect reliable, valid, and accurate information in an objective way.
7. Strong understanding of training development and adult learning principles.
8. Ability to work independently for extended periods of time and balance time between several projects simultaneously while still achieving milestones and meeting deadlines.
9. Ability to articulate relevant subject matter in a clear and concise way; pose basic questions and contribute information appropriately in formal settings; and use critical thinking to formulate findings and recommendations based on the results of both qualitative and quantitative data.

This position is best suited to individuals with the following skills and abilities:

1. Strong communication skills, both oral and written in both official languages.
2. Ability to interpret and synthesize complex data and information and offer insightful solutions.
3. Ability to integrate diverse information from varied sources into compelling graphics and reports.
4. Ability to synthesize and interpret complex concepts, and clearly communicate results to non-technical and business audiences both verbally and in writing.
5. Superior analytical and problem-solving skills.
6. Strong focus on detail and quality.
7. Ability to effectively impact and influence others.
8. Ability to operate effectively in evolving and sometimes ambiguous situations.
9. Ability to remain calm, focused, and productive in high-stress situations.
10. Ability to organize, plan, problem-solve, and multitask.
11. Ability to work with others in a team environment.
12. Ability to resolve conflicts and manage adversity.
13. Ability to work effectively under pressure/time constraints.

Valuable skills include:

1. Knowledge of data analysis software, such as R, Statistical Package for the Social Sciences (SPSS), or Statistical Analysis System (SAS).
2. Knowledge of relational databases, and Relational Database Management Systems (RDMSs), for example, Microsoft SQL Server Management Studio, and corresponding reporting tools, such as SQL Server Reporting Services (SSRS), Power BI Report Builder, and Power BI Desktop.
3. Knowledge of Structured Query Language (SQL).
4. Experience with questionnaire design and ability to develop evaluation instruments that will support the evaluation's objectives.
5. Knowledge of the ADDIE (Analysis, Design, Development, Implementation, Evaluation) model.
6. Knowledge of recognized continuous improvement methodologies such as Lean/Six Sigma, DMAIC, or PDCA.
7. Understand business needs and oversee translation into application and operational requirements.
8. Ability to identify risk and suggest changes.
9. Understanding of auditing principles and the ability to produce an audit program.
10. Knowledge of the theories and principles of quality assurance and monitoring.
11. Experience guiding and directing more junior staff in data collection, reporting, and ensuring the data analysis addresses evaluation issues.
12. Airport operational experience including liaising, developing collaborative working relations, and establishing external communication links within the training evaluation community.
13. Knowledge of CATSA's priorities and mandate, as well as legislation impacting CATSA activities.

Specific work requirements

1. Ability to work overtime as required;
2. Ability to travel as required (4 times per year);
3. Language Profile:
   English Essential;
4. Ability to obtain and maintain a Secret security clearance; and
5. Be a Canadian citizen or permanent resident.

How to apply:

If you feel you are the ideal candidate for this position, please click on the following link to submit your application before February 4, 2025, by 11:
59 pm EST.

Additional information:

1. Please note that candidates that meet all the position requirements, including the language profile, will be given first consideration; however, we invite all interested candidates to submit their applications;
2. While we appreciate all the candidates' interest, only those being considered in the process will be contacted;
3. CATSA will use this opportunity to establish a candidate pool that may be used to staff permanent or fixed-term positions with similar responsibilities and qualifications;

CATSA is dedicated to an inclusive selection process and work environment.
If you require accommodation, please advise the Human Resources representative when you are invited to meet with us regarding this employment opportunity.