Bookkeeping & Customer Experience CX Lead

Jade Consulting Inc
CA - Ontario - ontario
January 20, 2025

Attention all QBO Certified and App Certified Cloud Bookkeepers, Accountants and Project Managers!

Jade Consulting Inc. is hiring again!

We are a fully remote, female founded and run, cloud accounting and bookkeeping practice with a mission to bring the human touch to accounting and provide unparalleled guidance to entrepreneurs.

We work with scaling entrepreneurs, typically between $1-10 million in gross revenue, to build and maintain their financial and operational infrastructure to create a solid financial foundation on which they can grow their businesses.

We want to meet you, if you:

• Are high energy, and love working with people

• Take pride in the quality of your work

• Want to build on your skill set, and enjoy learning new things

• Love to have a positive impact on people

• Value being trusted to take on responsibility

• Like being part of a creative process

• Enjoy helping your team members win and be successful

• Are a clear communicator, both orally and in writing

• Love to see a job through from start to finish

• Are cheerful, upbeat and positive with an optimistic, can-do, supportive attitude

You'll want to meet us, if you are looking for:

• A team-oriented company

• A workplace that is organized, established, growing and fun

• An employer that values health and well-being of its employees

• A company that stakes its reputation on the quality of its work

• A variety of challenging work and the ability to learn and grow

• A career where you are appreciated by both your employer AND clients

• A team that prides itself on being friendly, professional and respectful

• Opportunity to grow your skillset, abilities and capacity

• A work environment and position that you look forward to every day

Here's what you will be doing as our new Bookkeeping & Customer Experience (CX) Lead;

• First point of contact for team of bookkeepers on accounting queries

• Coaching team through stuck points, always with an eye to help team members level up their skills and competencies

• Monthly/Quarterly/Annual Client file reviews

• HST Reviews and filings

• Ensure timely delivery of monthly financials to clients with high accountability

• Manage weekly/monthly work in practice management software, Karbon, to ensure timely delivery of high-quality work

• Assist management team with resource planning for all client work distributed amongst the team

• Share in responsibility for inclusive and engaging work environment that develops, retains & attracts top talent

So, what's next? If we sound interesting to you, e-mail your resume and cover letter to hr@jadeconsulting.ca.

Please include professional examples of your team management skills & coaching, and a client success of moving to the cloud. And don't forget to tell us a little something about yourself. Anything is fine - cat or dog, tea or coffee, ocean or pool? Fit is crucial in our small, 13 person team, so let's get to know you a little.

We look forward to hearing from you!

Additional Information;

Salary: $80,000-$90,000/annum, to commensurate with people management experience

Employee Benefits

Vacation, plus additional wellness days

Flexible schedule/work hours

Read the full job description and apply online on the recuiter's web-site

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