Account Manager-Personal Care

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The Account Manager is responsible for achieving profitable and sustainable growth with our Personal Care ingredient portfolio with new and prospective customers.

Essential Duties and Responsibilities

  • Develop and implement strategies to grow Barentz' market presence and gross profit throughout the assigned market territory, focusing first on the specialty suppliers as defined by the business
  • Utilize product knowledge and sales experience to clearly deliver the value proposition to customers, existing and new.
  • Search relentlessly for opportunities to partner with suppliers based on customer needs and record and maintain these in Barentz' Opportunity Pipeline system.
  • Sustain and improve upon the level of service offered to our customers via unique and new service initiatives to ensure we're Creating Customer Success® at all times.
  • Stay on top of and provide analyses of industry changes, emerging markets and market shifts as well as new products and competitive landscapes.
  • Attend (as required) and recommend participation in industry tradeshows and other events.
  • Represent Barentz as a leader in the industry through conferences, industry events, social media platforms, etc.
  • Incorporate appropriate sales techniques when prospecting new customers, ensuring effective communication of Barentz' brand and market presence.
  • Move prospects through the sales process to secure new business.
  • Prepare and deliver sales presentations and product demonstrations, where applicable, either in person or virtually.
  • Secure in-person customer visits with purchasing, R&D, and sales and marketing contacts at potential customers.
  • Address customer questions, concerns and inquiries with a sense of urgency and accuracy.
  • Send quotes to new/existing customers and sample requests, etc., as required.
  • Participate in new product introductions, training, joint sales calls, and testing.
  • Support and lead by example, Barentz' culture, values and fundamentals.
  • Participate in ongoing personal development opportunities including, but not limited to, product and sales training.
  • Issue timely reporting of customer issues, meetings, and opportunities through call reports, emails and other means of communication.
  • Participate in regular 1 2 1 meetings with supervisor to discuss the status of the territory's business and growth opportunities.
  • Provide regular forecast updates utilizing Barentz' online forecasting tool.
  • Perform other duties as requested.

Qualifications

  • Self-motivated, high energy, and engaging level of enthusiasm and positive outlook
  • 5 years of technical sales experience in the Personal Care industry
  • University or College degree, preferably in Chemistry, Biology, Engineering, etc., or equivalent combination of education and experience required
  • Proven ability to expand profitability of a sales territory and exceed targets within the industry.
  • Demonstrated ability and skills to sell and grow business based on features, advantages, benefits (FAB's), understands market pricing, competitive landscape.
  • Demonstrated organizational, interpersonal, presentation and negotiation skills
  • Effective written and verbal communication skills, and ability to adapt communication style to the audience as needed
  • Software knowledge of Microsoft Office including Outlook, Word, Excel and Power Point
  • Familiarity with Customer Relationship Management (CRM) software
  • Act legally and ethically in all professional relationships in adherence with Barentz' culture, values and fundamentals
  • Must have a valid driver's license and evidence of insurability
  • Fluent in French, a second language would be considered an asset

Read the full job description and apply online on the recuiter's web-site

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