Drug Access Facilitator

Michael Garron Hospital
CA - Ontario - Old Toronto
January 20, 2025
IT

OVERVIEW

Reporting to the Clinical Manager, Pharmacy, the Drug Access Facilitator facilitates, coordinates, and evaluates the available programs and resources to access medication reimbursement assistance for MGH patients, with a primary focus on emergency department patients.
This role will be a central resource for physicians, nurses, social workers, and pharmacists.
The incumbent will play a key role in advising patients, families, caregivers, and healthcare professionals regarding medication access and reimbursement and will actively engage with government, community, and private agencies that provide medication financial assistance.
Similar positions to this may be known as Drug Access Navigator, Medication Reimbursement Specialist, or BPMH Technician.

Current opportunities available:
emergency department

EDUCATION

A registered regulated healthcare professional with a degree in a relevant healthcare field, required.
Registration in good standing with relevant professional college/association, required.

QUALIFICATIONS

2 years recent and related drug access facilitator/navigator professional experience preferred, in a healthcare setting.
Recent experience working with multi-disciplinary teams and hospital pharmacy teams required.
Demonstrated experience working in electronic health record environments (CPOE, eMAR, electronic documentation, or closed loop medication administration).
Experience liaising and working with third-party payers (insurance companies, ODB) and managing online pharmacy billing is an asset.
Expert knowledge of Ontario drug reimbursement mechanisms (pharmacy-related experience).
Strong knowledge of common hospital medications, including nephrology medications.
Ability to demonstrate MGH core service standards.
Exceptional interpersonal and communication skills.
Strong attention to detail and independent problem-solving skills.
Ability to develop effective partnerships and collaborate with interprofessional teams.
Demonstrated ability to prioritize work effectively and manage competing priorities.
Strong familiarity with electronic productivity applications (i.e., MS Office, etc.) is preferred.
Good work and attendance record required.
All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN), agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
All employees of MGH are responsible for contributing to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.

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Read the full job description and apply online on the recuiter's web-site

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