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Job Category: Administrative Professional

Requisition Number: ASSES030129

Posted: January 7, 2025

  • Full-Time
  • Remote

Locations

CBI Health - Assessment Services
Toronto, ON M8X 2X2, CAN

Description

Assessor Relations Specialist - Remote

CBI Health is Canada's leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients' lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Join CBI Health and find where your better begins.

About this opportunity

The Assessor Relations Specialist provides overall support to the Assessment Services group in ensuring appropriate availability and expertise within the Assessor Roster to meet the current needs of the business and accommodate growth opportunities and initiatives, as well as managing the relationship between CBI Health and the Independent Assessors. This is a full-time position, working remotely.

Take an inside look at what you'll do each day

  1. Identify and anticipate assessor recruiting needs and gaps by Intake and Scheduling and source appropriate assessors with the necessary expertise to ensure key metrics outlined in client service level agreements are met.
  2. Ensure the recruitment and credentialing of assessors is completed properly (e.g., review of Curriculum Vitae, Good Standing with appropriate College, terms and conditions of Assessor obligations met, CanLII and social media searches, etc.).
  3. Ensure assessors receive proper onboarding and ongoing monitoring, maintenance of fees, assessment, and report quality.
  4. Maintain the AB, BI, CAT, Occupational Health National rosters, and submission of all client roster submissions on a quarterly and yearly basis.
  5. Oversee and direct Block Booking to meet key performance metrics.
  6. Manage overall assessor relations, fee negotiations, and credentialing.
  7. Conduct assessor site visits on a regular basis.

What you need to be successful

  • IME Industry experience is a must.
  • Business Development or Account Management experience would be an asset.
  • Excellent interpersonal and communication skills.
  • Ability to work under pressure.
  • Independent and self-motivated.
  • Ability to problem-solve and adapt quickly.
  • Computer proficiency in Microsoft Office Programs (Outlook, Word, Excel), Smart Simple, other Client Referral Management Software, and web-based meeting platforms (MS Teams).

What CBI Health offers you

  • Continuous learning and skills development, including management opportunities.
  • Competitive compensation with comprehensive benefits and rewards package, including group health, dental, and vision benefits, paid 100% by the employer.
  • Flexible hours, allowing work-life balance and focus on quality of life.

About us

For millions of Canadians, CBI Health is where better begins. We are Canada's leading community healthcare provider, reliably delivering innovative rehabilitation and home care programs that help our clients achieve their health goals. CBI Health is proud to be recognized by Deloitte as one of Canada's Best Managed Companies for the 15th year in a row.

CBI Health is committed to providing a diverse, equitable, and inclusive workplace where everyone feels safe and accepted as their authentic selves. We welcome applications from all individuals regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristics that make each of us different.


Read the full job description and apply online on the recuiter's web-site

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