Specialist, Account Management

Otis Elevator Co
CA - Ontario - Mississauga
January 2, 2025
Sales

Specialist, Account Management

Apply remote type On-Site locations LOC13038 1655 The Queensway East, Mississauga, Ontario, L4X 2Z5, Canada

Time Type:
Full time

Date Posted:
2024-09-25

Country:
Canada

Location:
LOC13038 1655 The Queensway East, Mississauga, Ontario, L4X 2Z5, Canada

Otis Elevator Company is searching for a highly motivated Specialist, Account Management, responsible for territory sales, margin growth & customer satisfaction for all customers within the assigned geography.

Essential Responsibilities

Prospect, build, and maintain customer relationships; achieve or exceed sales objectives; serve as technical sales consultant to customers in the assigned territory.
Responsible for both territory sales & margin growth.
Retain and renew current maintenance agreements by improving customer satisfaction via MFA program.
Manage and nurture account relationships to drive renewals and repair opportunity.
Conduct sales planners and needs assessment to inform account targeting efforts, including expansion within existing installed base and renewal efforts.
Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor.
Partner with branch business development sales team to identify business development opportunities.
Actively communicate competitive feedback and market dynamics internally to help further improve solution set and refine message.
Use Otis' sales tools to effectively track opportunities, pipeline, and forecast sales results.
Manage opportunities in the CRM pipeline and provide accurate forecasting.

Education / Certifications

Bachelor's degree required.

Basic Qualifications

Ability to work in a highly team-oriented and dynamic environment.
Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers.
Candidate must be customer-centric with a strong desire to achieve customer satisfaction.
Need to be self-motivated and able to manage many simultaneous projects and responsibilities.
Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.
Strong leadership skills, goal-oriented, and self-motivated with strong time management and organizational skills.

Preferred Qualifications

Outside sales experience preferred.

Otis is the world's largest elevator and escalator manufacturing, installation and service business.
We serve customers in over 200 countries and territories around the world and maintain more than 2 million elevators and escalators globally.
Our Gen2 elevator system, energy-saving ReGen drive technology and Link escalator solutions have set industry standards for innovation and performance.
Otis has more than 68,000 employees, including engineers, digital technology experts, sales and functional specialists, as well as factory and field technicians.
We are proud to be a global team that continues to rise to the challenges of a fast-moving, high-performance company.
Together, the people of Otis are creating new ideas and opportunities by collaborating across time zones, geographies and cultures to better serve our customers.

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

When you join Otis, you become part of an innovative global industry leader with a resilient business model.
You'll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you'll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people.
As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do.
We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do.

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
To request an accommodation in completing an employment application due to a special need or a disability, please contact us at ***.

Privacy Policy and Terms:
Click on this link to read the Policy and Terms.

•

Read the full job description and apply online on the recuiter's web-site

Related Job Postings

LPN/Licensed Practical Nurse

Sunrise Senior Living

CA - ON - ON - Mississauga
December 28, 2024

COMMUNITY NAME • Sunrise of Erin Mills • JOB OVERVIEW "It makes me feel good knowing that we make the residents' lives better. We laugh with them, cry with them, sing and dance with them - we brighten their day. Working here is an unbelievable privilege and it will be something I carry with me for...

Specialist, Account Management

Find Jobs Hiring Now Near You!

Get Jobilize Job Search Mobile App Now