Dental Practice Ambassador

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We are seeking a highly skilled and organized individual to fill the role of Dental Concierge at our clinics within Passion Dental Group.
As a fast-growing healthcare company, we prioritize creating an exceptional patient experience and employee culture.

About Us

Passion Dental Group is a newly established company with ten clinics throughout Ontario, with four additional clinics being built in 2024.
We have created never-seen-before dental practices that are committed to our patients, their families, and our employees' experience.
Our unique approach includes providing free basic dental care and cleanings for our employees and their immediate family.

To get a deeper understanding of our company culture, we invite you to watch our videos featuring Dr.
Swaida, the founder, and Nandi, our Regional Manager.
These videos showcase what it's like to work with us and highlight our commitment to excellence.

Meet Dr.
Swaida (Founder)

Meet Nandi (Regional Manager)

Your Responsibilities

  • Act as the first point of contact to patients, providing outstanding customer service through welcoming and hosting in-person, over the telephone, and through email.
  • Coordinate appointments, manage schedules for practitioners, and fill vacancies in the schedule.
  • Manage patient inquiries, complete referrals, and liaise with other offices in a clear and concise manner.
  • Communicate recommended treatment plans, insurance coverage, and resulting out-of-pocket expenses or payment plans.
  • Bill patients and their insurance companies and maintain accurate patient accounts.
  • Follow up on outstanding accounts receivable from insurance companies and patients.
  • Maintain patient files, charts, and reports, and enter data into the Electronic Records system.

Requirements

  • A minimum of one year of administration experience.
  • Evening and weekend availability is required, as our clinics are open 7-days a week, and until 9pm Monday-Friday.
  • Strong organizational and multitasking skills.
  • Excellent interpersonal skills:
    demonstrated ability to adapt and respond to a variety of patients.
  • Friendly and calm demeanor.
  • Thrive working in fast-paced environments.
  • IPAC certification is not required but considered an asset.

What We Offer

We offer a competitive salary range of $25.00-$30.00 per hour, depending on experience.
Benefits include dental care, and a flexible schedule with day shifts, evening shifts, and weekend shifts available.

If you are a motivated and detail-oriented individual who thrives in a fast-paced environment, we encourage you to apply today.
Please submit your application with your resume and a brief cover letter outlining your experience and qualifications.

Read the full job description and apply online on the recuiter's web-site

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