Warehouse Manager

ABOUT US

Bespoke Audio Visual is a full-service audio, visual equipment rental, and event staging company. We specialize in technical event design, production management, and technical production. Bespoke is an approach. It draws on the unique nature of every event and our desire to customize the approach specifically for our clients.

WHO WE ARE:

We believe in challenging the expected and bringing new ideas to everything we do. We exist to always do things differently. With over 60 inspired people at Bespoke Audio Visual, our collective experiences range from high-school graduates to those with academia, all with an underlying philosophy of 'I want to do great, be great and make a difference. ' We do this by asking great questions with genuine curiosity and total transparency of our process and thinking. It's just one of many reasons why our company is the special place it is.

JOB SUMMARY

The Warehouse Manager is responsible for the management, planning, communication, and overall execution of warehouse activities. Leading the warehouse team, the Warehouse Manager will ensure all operational and functional needs of the warehouse are met on a daily basis while planning for upcoming needs. The Warehouse Manager will work closely with the Equipment Manager and Logistics Manager to ensure all event needs are met and efficiently managed.

Job Duties

• Plan warehouse layout and space requirements to help ensure full warehouse optimization
• Ensure health and safety policies are being followed in the warehouse to maintain a safe working environment
• Supervise, schedule and manage a team of warehouse employees, including casual labour, in the preparation and return of audio-visual and event equipment and warehouse management tasks
• Ensure that the standards of asset tracking and labelling on the inventory equipment is maintained by the warehouse team
• Ensure that the warehouse is properly organized, clean, and all equipment is in appropriate storage locations
• Participate in all functions of employee management for warehouse staff including hiring, delegation, training, performance evaluation, disciplinary actions, and termination
• Learn and maintain a sound knowledge of the customized rental software (IntelliEvent Lightning)
• Analyze warehouse operations and identify areas requiring improvement
• Schedule work assignments, priorities and delegate work accordingly to the warehouse team ensuring sufficient coverage to meet operational need
• Ensure that timesheets are complete on a bi-weekly basis for the warehouse team
• Help to maintain appropriate and complete documentation regarding regulated products and hazardous materials in conjunction with other Operations team members
• Operate lifting devices such as forklifts and hoists
• Resolve any discrepancies in inventory in conjunction with the Equipment Manager
• Assist in cargo handling, loading of vehicles and trucks, and secure loads in accordance with established safety requirements
• Ensure "cross-rented" inventory items from vendors are inspected and verify quantity and condition for both incoming and outgoing items
• Assist with general building organization and upkeep including executing/assigning facility housekeeping and groundskeeping tasks
• Set a positive example amongst colleagues and liaise with clients and peers in a polite and professional manner

Job Requirements

• Three years of experience with managing and leading a team and five years of experience in warehouse setting
• Defined experience in conflict resolution and people management
• Ability to identify issues and implement creative and strategic solutions to overcome problems
• Ability to plan, organize, develop, implement and interpret goals, objectives and policies
• Ability to supervise and motivate a team to achieve and exceed their goals
• Strong formal and informal leadership skills
• Ability to identify measures of performance and actions needed to improve or correct performance
• Ability to deal with a constantly changing environment and industry with patience and understanding
• Proficient with Microsoft Office Suite (Outlook, Word, Excel)

Working Conditions

• Flexible hours including nights, weekends, and holidays
• Occasional overtime
• Operation and use of necessary tools, machinery, or equipment
• Extended periods of standing, and other physically demanding conditions
• Lifting, moving, or manipulating objects up to 23 kilograms (51 lbs)

Additional Terms

Reports To: Director of Operations

Other duties as necessary may be required and are expected from the position within reason.

Total Compensation

Total Compensation ranges between $65,000 to $70,000 and includes:

• Base Salary

• Company Bonus

Why Join Our Team:

We offer a competitive compensation package that prioritizes wellness, health and more! We're proud to offer our ideal candidate:

Benefits

• 3 Weeks Paid Vacation + paid winter holiday break

• Employer Paid Group Benefits: Health, Wellness, Dental

• Registered Retirement Savings Plan (RRSP) and Employer Matching

• Employee and Family Assistance Plan Supports (EAP)

• Technology including laptop and company cellphone (if applicable)

• Company social events

In case you need more convincing, we also offer:

Growth and opportunity - We know salary is important, but perks such as professional development and skill development is the Bespoke Audio Visual way! You will be surrounded by the best of the best, there is no better team to learn from!

Sense of Community - We are a team that believes in integration on-site and off-site. We like getting to know each other outside of our workplace through social activities and events.

Fulfillment - The average person will spend 90,000 hours at work. We use these hours to make a difference and offer meaningful work.

Job Satisfaction - A humble brag, but people love working here!

Work and Life Balance - Flexible working arrangements, make your office anywhere!

Creativity - Permission to play and turning ideas into reality.

Fun - All work and no play does not fit our mold! We regularly hold social events and are a dog-friendly office.

Bespoke Audio Visual welcomes applications from minority groups and people with disabilities. We are committed to creating a more equitable, inclusive and diverse company and strongly encourage applicants of all genders, ages, abilities and life experiences to apply. Upon request, accommodation supports ar.