Job Title: Lead Hand
Location: Concord, Ontario
Shift Time: 8:00am to 4:30pm
Terms: Permanent Full-Time
Salary: Competitive, based on experience
Reports To: Warehouse Supervisor
About Us: North American Freight Forwarding is a Canadian based company specializing in logistics services with specific strength in warehousing and distribution, LTL consolidations, expedites, full truckloads and specialized equipment service to and from Canada, United States and Mexico. As a professional international freight forwarder, we provide overseas import and export ocean and air freight services all over the world.
We seek out driven, talented individuals to join our team to meet and exceed our clients' needs. We offer a rewarding career and brand that our employees are proud to represent.
Job Purpose:
Responsible for managing the workflow, training of new hires, creating and managing team schedules, reporting to Dock Supervisor / Manager, evaluating performance and providing feedback, and helping employees resolve complex and routine issues. Must oversee the day-to-day performance of activities while prioritizing goals and clearly communicating to team members to meet competing deadlines. Promotes safe work environments and is responsible for the safety of their team. Identifying and applying career advancement opportunities for team members.
Duties & Responsibilities:
Organize paperwork for inbound receipts and outbound orders
Direct personnel to offload and load trucks
Check inbound and outbound freight/orders for accuracy
Direct personnel to pick/stage orders
Verify product discrepancies / product confirmations
Oversee Cycle counts
Ensure all employees are working safely
Handle all cross-dock freight
Handle communication between warehouse and office
Open and close warehouse
Ensure all employees are following proper procedures
Create tasks for Weekend shift
File daily paperwork
Ensure all equipment is checked and maintained properly
Assist with the day-to-day warehouse operations volumes
Professional & Educational Background:
1-2 years' experience as a warehouse lead
Valid Forklift License
Able to lift up to 80 lbs
Mindset & Personality:
Safety Conscience
Adaptable
Works well under pressure
Team player
Good written and verbal communication
Skills & Abilities:
Mathematical Aptitude
Strong attention to detail
Organized
Effective Time Management
Working Conditions:
Warehouse Environment
Must be physically able to stand and walk around dock/warehouse for long period of time and be able to bend, twist, climb and move about in small spaces, and be able to lift up to 50lbs and reach for objects.
Why Join Us?
Opportunity to shape client success and operational excellence in a dynamic logistics environment
Collaborative and supportive team culture with a focus on continuous improvement
Casual work environment
Engaging social activities and events throughout the year
Competitive salary and above-standard benefits with opportunities for professional growth Extended health benefits
Dental care
Vision care
Employee Assistance Program
Life insurance
RRSP program
Our organization takes the accessibility needs of employees and candidates with disabilities into account during the position summary review process. Employees and candidates are required to notify their Director/Manager/Supervisor or Hiring Manager if they have any particular accessibility needs and the organization will work with the employee to address them.
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