Privacy and Information Access Coordinator

Medavie Blue Cross
CA - Nova Scotia - Dartmouth
November 20, 2024
Marketing

Position Type:
Permanent
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Closing date:

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness.

Reporting to the Manager of Privacy, the Privacy and Information Access Coordinator shall be responsible for coordination of the collection, retention and release of records containing confidential personal health information within the EHS/EMC system.

Key Responsibilities

Auditing Program
- Implementation of a proactive auditing system as it relates to EMC systems that contain personal health information ensuring appropriate access of records.
- Complete an analysis of all EMC systems containing PHI in order to determine prioritization of proactive auditing required in conjunction with the DHW Health Privacy office and Manager of Privacy.
- Develop an auditing plan and schedule to be completed at regular intervals.
- Liaise with the appropriate EMC leadership for follow-up when inappropriate access is identified.
- Identify gaps within the organization from audits conducted and risk mitigation around same.
Administration of EMC's privacy breach detection software
- Responsible for issuing and removing account privileges.
- Proactively placing privacy alerts on highly sensitive records.
- Notification of privacy alerts to the most responsible manager when received verifying appropriate access.
- Escalation to the Privacy Manager when a confirmed privacy breach has occurred.
- Make recommendations for expanded utilization and optimization of the software within EMC.
Privacy Education and Policy
- Deliver privacy education for onboarding for all new hires.
- Deliver privacy education for change in role in positions and impact to privacy within the role change.
- Deliver education on EMC's privacy breach detection software.
- Assist in the development of annual privacy training materials and department specific training and manage employee compliance with required training.
Stakeholder Engagement
- A regular liaison with the DHW HPO and attending regular monthly meetings.
- Liaison with leadership as it relates to employee subpoenas and requirements around same.
- Liaison with leadership as it relates to production orders and the receipt of highly sensitive requests.

Education

A college certificate/Diploma in records management, information management, business administration or related field is required.
A Bachelor's degree in health, business, public administration or a related field is preferred.

Experience

Minimum of 3-5 years of professional work experience/knowledge in healthcare and/or privacy and/or compliance.
Experience managing confidential, private and patient information.
Understanding of investigative processes.
Possess experience developing policies and procedures.
Computer literacy is required, including ability to work in databases and online software.
Knowledge and/or expertise in healthcare, Emergency Medical services preferred.

Certifications

Current IAPP Certification in place.

Knowledge and Skills

Knowledge of applicable federal and provincial laws and regulations relating to privacy and information access (an asset).
Ability to maintain strict confidentiality.
Ability to work independently and work comfortably with senior management.
Ability to gather facts, understand requests, clarify information, work collaboratively with individuals and groups.
Ability to manage multiple tasks and meet tight deadlines.
Excellent analytical skills and demonstrate foresight about potential issues and opportunities.
Strong oral and presentation skills.
Proficiency with MS Office (focusing on Word, Excel, Adobe and Outlook).

Working Conditions

Typical office environment to start with the option to work from home up to 2 days a week after a period of time and at the discretion of the Manager.

Our goal is to be a diverse workforce that is representative of the citizens we serve. We encourage applications from all qualified candidates including women, persons of any sexual orientations and gender identities and/or expressions, Indigenous persons, African Canadians, other racialized groups, persons with disabilities. Candidates who identify as being from any of these groups are encouraged to voluntarily self-identify.

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Read the full job description and apply online on the recuiter's web-site

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